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JimDV

Cannot open files in Evernote

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Evernote has been on my PC and my Android phone for a few years. Now I cannot open files on either device

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Hi, and welcome to the forums. Can you give a little more detail? For instance, when you say you cannot open files, do you mean files attached to notes, or notes themselves? Are you able to see your notebooks, the notes within them, and the contents of the notes?

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I can see everything. I checked again and it is only 1 file, the most recent one, that won’t  open. Shall I delete it and resend the file from my pc into Evernote?

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Thanks for the clarification. If it's only one file attachment, then yes, I'd give it another try. What kind of file is it? How are you getting it into Evernote: in Evernote using File > Attach Files...; dragging from Explorer; right-clicking in Explorer, then Send To ... Evernote; or emailing?

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All set. Excel file. Emailed it to myself and then sent it to evernote. It opens! I delete the old one

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