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Paulosabib

Clipper working on Youtube?

Idea

Hi,

 

Youtube changed its layout recently.

 

Web Clipper is not working with Youtube anymore both on Firefox and on Chrome.

 

When I select the option to clip from youtube, it opens a smaller blank page.

 

Is anyone experiencing this trouble?

 

Thanks.

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Working for me in Windows 10 / Vivaldi - what's your OS / browser?

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Hello,

I'm using Windows 10 Pro, build 1809.

 

It still doesn't work on:

- Firefox 69.0.1

- Opera 63.0.3368.94

- Chrome 77.0.3865.90

I've restarted several times.

Thanks,

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When you say "doesn't work" - this is one I just clipped:  were you expecting more?

1207013933_ScreenClip4.thumb.png.8a2e3855627ffc459e54d23c4d95877d.png

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3 hours ago, gazumped said:

When you say "doesn't work" - this is one I just clipped:  were you expecting more?

1207013933_ScreenClip4.thumb.png.8a2e3855627ffc459e54d23c4d95877d.png

Working as expected like this one on Mac Catalina beta from Chrome.

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The clipper doesn't capture any thing. It appears blank.

The 1st attachment shows the screen on Firefox (but the same happens on other browsers).

The 2nd attachment shows the note it creates. Also completely blank, but keeps tags and annotations.

The 3rd attachment shows that this only happens with "youtube" type of capture. It doesn't happen for bookmarks, for instance.

Edit: It was working fine in August, the last time I used. That's I assumed the problem was the new layout of youtube.

Evernote 1.png

Evernote 2.png

Evernote 3.png

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Would any one have a suggestion about what should I do or look for?

Thanks!

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32 minutes ago, Paulosabib said:

Would any one have a suggestion about what should I do or look for?

Thanks!

Hmmn.  Odd.  If you haven't already,  I'd suggest contacting Evernote Support at https://help.evernote.com/hc/requests/new - they'll have more experience with multi-browser issues.  You could try clearing the caches on one browser - multiple tries at a web page may mean you wind up looking at the same downloaded version each time.  Also if that doesn't work,  try setting up a new profile - basically resetting all your user options to standard,  and downloading a new version of clipper.

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