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Markhor_

ANSWERED Webclipper for Safari ?

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I can't seem to locate Webclipper anywhere on the web to download. The link on the Evernote website takes me to apple safari extensions and web clipper isn't there.

Any idea ?

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I  had to uninstall EN and reinstall due to the phantom "spotlight" crash notification was driving me nuts.  Now I can't seem to find the EN clipper in the extension list for safari?

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Since Webclipper is still 32bit, and Apple will go to full 64bit software with Catalina, it got axed from the extensions.

There is another thread in the forum that deals with this matter. Maybe you search for it.

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It seems that Apple has removed legacy extensions from Safari Extensions Gallery and Clipper is no longer available if the users update the latest Mojave version or reinstall Clipper. A workaround is to install Clipper in other supported browsers such as Firefox or Chrome. 

 

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I think this is effecting me. I just went to clip something and it had disappeared. Completely vanished. I am only running Mojave 10.14.6 and safari 12.1.2. When I click on "get web clipper" from the evernote preferences it directs me to the mac app store - first the evernote client and then a long list of safari extensions (and its not there). I have never bothered to switch to the MAS version of evernote as I felt the direct versions came quicker.

Can I take the above to mean I have to live without the web clipper in Safari until evernote release a new version?

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Evernote Web Clipper for Safari is temporarily unavailable for download. Our engineering team is updating it to be compatible with the upcoming release of macOS Catalina and the newest version of Safari, which will be available in the Mac App Store within the next few weeks.

In the meantime, I’d like to offer some alternate ways to save web content to your Evernote account:

* Use Evernote Web Clipper in another supported web browser, such as Chrome, Firefox, or Microsoft Edge.
* Use the "Share" function in your browser to email web pages directly to Evernote using your [Evernote incoming email address](https://help.evernote.com/hc/articles/209005347).
* Use your Mac or Windows companion app called [Evernote Helper](https://help.evernote.com/hc/articles/209005067). Evernote Helper lets you easily save quick text notes and screenshots to your account.

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Thanks to clarify this.

Quite unsatisfactory, however. I hope anybody is aware that WebClipper is one of the key features of EN that sets it apart from other tools. Please get this fixed soon !

Some days ago, my WebClipper seemed to have stopped to work (Mojave, Safari, latest official release, no betas). Fortunately it came back a few days later, up to my knowledge without changing anything. So it still works as installed into my Safari.

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On 9/13/2019 at 3:00 PM, Nick L. said:

Evernote Web Clipper for Safari is temporarily unavailable for download

Thanks for this info, Nick.

 

 https://evernote.com/features/webclipper

Why would you leave this link active, or not make it open a notification for Safari users instead of keeping it active, and create the incredible frustration of something super basic simply not working - the link takes safari users to a page of Safari extensions with no WebClipper.   

The extension being down is no big deal, I use the share button, to which I've added Evernote as a destination.  Clicking it when WebClipper isn't installed creates a pop up with the option to save the page to evernote right below a big ol' link to the WebClipper page. So instead of clicking save and moving on, I clicked to get WebClipper going again "real quick". Getting my data is the thing though, so if adding details later by sharing directly to the app or jumping over to Chrome is necessary that's doable and understandable. Not doing every possible thing you can to keep the user experience groovy is a troubling sign, more so if it was not an oversight but an attempt to be discreet. 

When I opened this page there was an information banner that you can X out to close once you've read it. It did not tell me why I couldn't download WebClipper. I had to find out in the reply to a post from someone else who was forced to wonder WTF was going on with their computer, the Apple store, or if Evernote was simply incapable of correctly keeping their extension downloadable. 

I don't think I'm alone in hoping that Evernote has the grit to be a lifelong partner in data collection. We've been hurt before by data collection applications that start good then fall apart and we're very sensitive. It might not seem like a big deal but we're not just talking about time wasted dicking around in the app store then having to hunt down the reason why basic stuff isn't working, this is about trust, it's about putting the user experience first every.single.time.

I'd suggest a policy that includes a press release, notifications across the spectrum of where you might catch a user eyeballs, and for the love of pete - stay aware of where your app is promoting add-on features and do us at least the basic kindness of a note on the landing page so we don't waste our time. That's not the McMillan way, son. 

Thanks again for posting this!


Jeff 
 

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Is there any new info about the new release of a web clipper compatible with the new Safari?. This is a very important feature. Thanks. 

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Two days ago my EN Web Clipper stopped working so I deleted it planning to reinstall.  But I cannot find the EN web clipper to reinstall either on the EN website or offered as a Safari Extension.  Could someone provide a link to the clipper?  Am running Mojave 10.14.6 and Safari 12.1.2.  Date is 9/18/19.  

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5 hours ago, trottsie said:

Two days ago my EN Web Clipper stopped working so I deleted it planning to reinstall.  But I cannot find the EN web clipper to reinstall either on the EN website or offered as a Safari Extension.  Could someone provide a link to the clipper?  Am running Mojave 10.14.6 and Safari 12.1.2.  Date is 9/18/19.  

Same here, not in the Safari extensions section on the App Store where the link here takes you.

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On 9/14/2019 at 12:00 AM, Nick L. said:

Evernote Web Clipper for Safari is temporarily unavailable for download. Our engineering team is updating it to be compatible with the upcoming release of macOS Catalina and the newest version of Safari, which will be available in the Mac App Store within the next few weeks.

In the meantime, I’d like to offer some alternate ways to save web content to your Evernote account:

* Use Evernote Web Clipper in another supported web browser, such as Chrome, Firefox, or Microsoft Edge.
* Use the "Share" function in your browser to email web pages directly to Evernote using your [Evernote incoming email address](https://help.evernote.com/hc/articles/209005347).
* Use your Mac or Windows companion app called [Evernote Helper](https://help.evernote.com/hc/articles/209005067). Evernote Helper lets you easily save quick text notes and screenshots to your account.

Actually, Safari 13 is available today (not within the next few weeks, as Nick said). This means that even a perfectly working Web Clipper will be removed from any up-to-date macOS machine, no questions asked.

Rather than waiting for all the unhappy users to complain, please put a high priority tag on the new Evernote Web Clipper.

Thanks!

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Just for future improvements...

I am disappointed that Evernote did not issue an announcement that the web clipper would not be available on Safari 13 to its user base that it has info on to suggest we consider between upgrading and losing clipper or postponing and keeping clipper.

You can see how much we depend on this and to have it lost without warning is sad.

 

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Unfortunately, I was just affected by this. The Mac (Mojave) showed a notification alerting Safari 13 was available for installation, which I promptly accepted. When it relaunched, I was informed the Webclipper was disabled automatically, for which I thought it was just a matter of installing an updated version. To my surprise, there's no Webclipper for download anymore.

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While I agree that the notification probably could have gone out earlier from Evernote, Apple did announced that with these updates stuff may break. I may be an outlier when it comes to reading release notes for someone who is not a developer, but the fault of this isn't all on Evernote. It's up to us as well to know what we are installing and any ramifications of that install. 

EN isn't the only one with no clipper at the moment for Safari. ON hasn't updated theirs as of yet and Notion doesn't even have one for Safari.

 

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10 hours ago, Sayre Ambrosio said:

but the fault of this isn't all on Evernote

I'm less concerned with who's at fault, than confirmation it's ok to update Safari and the OS

So far I'm holding off on updating until I see that confirmation

>>it was a surprise to them it was released today. Wasn’t supposed to be until October. 

Same here.  The previous "beta" designation was a red flag to the risks

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33 minutes ago, DTLow said:

I'm less concerned with who's at fault, than confirmation it's ok to update Safari and the OS

So far I'm holding off on updating until I see that confirmation

Totally get that. I checked with some people and it was a surprise to them it was released today. Wasn’t supposed to be until October. 

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The issue is with all 32bit-extensions for Safari. I thought this would happen with the Catalina OS release probably in October (date up to my knowledge is not yet fixed). But obviously they released Safari 13 together with the iOS update happening now.

Good to know to avoid installing Safari 13 on the Mac at the moment.

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Same just occurred to me as well, Safari / Evernote Webclipper vanished. (OS Mojave 10.14.6 / Safari 13.0)

Same as MS OneNotes as well - so it will be interesting, if the FREE Version vs the paid App (here Evernote), who will make the effort to have the Safari Extension fully up and supported. 

Hope there will be a solution, as I was just considering switching back and keep paying, a s MS OneNote is such a huge Ram eater. 

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14 hours ago, Shane D. said:

@trottsie @ldenning I've merged your thread into this one.

Please see the announcement post referred to by @DTLow

Shane, wrote through PM as well. Frankly, this announcement, to the paying community to your employer, is insufficient. There had been beta etc. just dropping, not even preparing your content and still referring to the Apple pages for download, is extremely poorly handled. 

 

Kindly provide a timeline with a fix on this! 

Thx

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Hmm, being PREMIUM member without a PREMIUM service is not nice.😡

Evernote, please put your act together and join the beta program at apple. And be ready before release. 

Check: https://developer.apple.com/documentation/safari_release_notes/safari_13_release_notes

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Hi All,

Thank you for reaching out, and for your feedback.

To be transparent, this release surprised us as much as it surprised you.

We were prepared to have Web Clipper for Safari 13 ready for the release at a different disclosed date. Our team is working diligently to have our updates complete ASAP, and l'll follow-up here with an update as soon as it's available.

 

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Thanks @Shane D. for clarifying and merging the parallel threads. This makes sense now. In the meantime I will just bump the site to Chrome if I need to clip. I think we can all agree that we want a highly reliable (and fast) web clipper, not one that was rushed out just because Apple changed their policy a little earlier than expected. 

Seems we will need to move to Mac App Store versions of Evernote if we want to use Safari Web Clipper in future, am I right? This is a change for me but I can't think of any problems, other than we may have to wait a day or so longer for new releases to be available?

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On 9/20/2019 at 12:33 AM, PinkElephant said:

The issue is with all 32bit-extensions for Safari. I thought this would happen with the Catalina OS release probably in October (date up to my knowledge is not yet fixed). But obviously they released Safari 13 together with the iOS update happening now.

Good to know to avoid installing Safari 13 on the Mac at the moment.

I don't know if there is any correlation between the new reminders/notes app and why they released Safari early, but I do know that in order to use my reminders on my older iMac that I can't upgrade I had to use the beta website for iCloud. Yesterday/day before I'm not sure, I logged in to the normal iCloud site and the reminders functionality was there. 

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