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Shermwins

E-mail address is not assigned to any user account

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For some reason my email address is not in Evernote’s system and I am unable to login via browser and my normal accounts won’t update within apps. When I attempt to reset my password I get “The e-mail address is not assigned to any user account”

 

I have a premium subscription and now I’m in a bit of a pickle as my notes are not accessible. HELP!

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It's an obvious question, but an easy mistake to make: are you sure you're signing in with the same email account and password? If the problem persists, as a Premium subscriber you're eligible for support--but of course that won't work if you can't sign in!

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19 hours ago, Shermwins said:

I have a premium subscription and now I’m in a bit of a pickle as my notes are not accessible.

You're posting here as a premium account

Contact Support at https://www.evernote.com/SupportLogin.action

You can start a chat session or submit a support ticket

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