WhoDat 0 Posted July 19, 2019 Share Posted July 19, 2019 Most of my notes are gone... deleted presumably, after 'upgrading' to the web version (I believe). I found a post about downgrading to prior versions but it didn't seem to apply to Mac. Can anyone help? Link to comment
Level 5* gazumped 11,657 Posted July 19, 2019 Level 5* Share Posted July 19, 2019 Hi. What?? A blank account usually means you logged into a new account. Please log out of everything, power everything off... and then restart with your original user details. An update would not 'delete' notes. Link to comment
Level 5* DTLow 5,736 Posted July 19, 2019 Level 5* Share Posted July 19, 2019 4 hours ago, WhoDat said: Most of my notes are gone... deleted presumably, after 'upgrading' to the web version (I believe). I found a post about downgrading to prior versions but it didn't seem to apply to Mac. Can anyone help? You're posting in the Mac forum. What do you mean about 'upgrading' to the web version. Link to comment
WhoDat 0 Posted July 19, 2019 Author Share Posted July 19, 2019 I did not say I had a blank account... a few notes are there but most are missing. Yes, I'm posting in the Mac forum - because I am running on a Mac. Also, I have only created one Evernote account. Recently, I noticed an 'upgrade'-type pop-up (don't recall the specifics), but went ahead with it. Next time I logged in, it required me to log in (not typical when I'd click the Mac desktop icon) and all my important notes were missing. This post in another forum states that there are such issues with the web version: "Important notes deleted - help needed urgently and unable to figure out how to send email to support" Link to comment
Level 5* DTLow 5,736 Posted July 19, 2019 Level 5* Share Posted July 19, 2019 1 hour ago, WhoDat said: Next time I logged in, it required me to log in (not typical when I'd click the Mac desktop icon) and all my important notes were missing. The master version of our data is stored on the Evernote servers. You can check your data using the web platform at www.evernote.com Confirm the status of your notes there Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now