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Bear in the Trunk

Sync bug in 7.11 for macOS

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Started to see intermittent sync errors with 7.11 beta and it's gotten worse with 7.11 proper. I'm getting a "not connected to network"-type error, even though I have broadband with 300MBps down and 30MBps up. I'm using the 5Ghz band on my router, so there shouldn't be any speed issues. There are no other bandwidth-hogging apps running, i.e. streaming music or video, online backups, etc. The bug is intermittent; I'm baffled.

Anyone else having this issue? This is not a problem I've seen before, and I've been using Evernote for years now.

~ 2019-07-14 at 18.13.15.png

~ 2019-07-14 at 18.23.53.png

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14 hours ago, Bear in the Trunk said:

Started to see intermittent sync errors with 7.11 beta and it's gotten worse with 7.11 proper.

This is a known issue that we already logged with engineering, but has been very spotty to reproduce. We found that most users were able to get rid of the problem by quitting and reopening the app, or by logging out and logging back into their Evernote app. 

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