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pdunnigan

Post upgrade Evernote will not open

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I upgraded Evernote yesterday, it said it could not contact my database at the end of the upgrade, now it will not open. What should I look at to fix?

 

Pat

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Any resolution to this? I am having the same problem. I received the attached error when trying to open my desktop app. Restarting did not fix it and when I go to Evernote support, it appears I need to upgrade to a paid account to submit a support ticket directly to Evernote. Would like to resolve without doing that. 1682129175_ScreenShot2019-05-23at11_16_08AM.png.0bb34cadf700a6d7c98af4a9cd0f9679.png

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Hi pdunningan,

I had the same issue.

If you are using a Mac, 

1. Download the following app cleaner to completely remove all Evernote app files;  

https://freemacsoft.net/appcleaner/

2.  empty your trash, and then

3. down load the Evernote app from the Evernote website.

 

Hope this does the trick,

 

Kindest,

da

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On 5/20/2019 at 3:51 AM, pdunnigan said:

I upgraded Evernote yesterday, it said it could not contact my database at the end of the upgrade, now it will not open. What should I look at to fix?

 

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Another issue from a thread in the forum: If the MacOS was not updated for a while, it can cause the new Evernote version not to launch.

So if this still does not work, maybe check about your MacOS version.

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