Post upgrade Evernote will not open

[pdunnigan 0]

I upgraded Evernote yesterday, it said it could not contact my database at the end of the upgrade, now it will not open. What should I look at to fix?

 

Pat

[KBTCG 0]

Any resolution to this? I am having the same problem. I received the attached error when trying to open my desktop app. Restarting did not fix it and when I go to Evernote support, it appears I need to upgrade to a paid account to submit a support ticket directly to Evernote. Would like to resolve without doing that. 

[darioangelo 26]

Hi pdunningan,

I had the same issue.

If you are using a Mac, 

1. Download the following app cleaner to completely remove all Evernote app files;  

https://freemacsoft.net/appcleaner/

2.  empty your trash, and then

3. down load the Evernote app from the Evernote website.

 

Hope this does the trick,

 

Kindest,

da

[DTLow 5,736]

On 5/20/2019 at 3:51 AM, pdunnigan said:

I upgraded Evernote yesterday, it said it could not contact my database at the end of the upgrade, now it will not open. What should I look at to fix?

 

[pdunnigan 0]

It is working now, thanks

 

Pat

[PinkElephant 8,077]

Another issue from a thread in the forum: If the MacOS was not updated for a while, it can cause the new Evernote version not to launch.

So if this still does not work, maybe check about your MacOS version.