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Sallyshelty

Notebooks and tags are missing

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I just launched the newer version in Google Chrome and all my notebooks aren't showing nor are my tags.  If I revert back to the old version they are all present.

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Hi @Sallyshelty, thank you for reporting this. When you click on Notebooks or Tags in the left-hand sidebar, what do you see?

What you're mentioning seems like it may be an issue our web application team is currently investigating. It appears to be affecting certain folks using Google Chrome, specifically. If you're on a Mac does Safari work for you? If you're on Windows the new web version currently only supports Chrome. If Chrome is the only browser you can use, does trying an incognito window yield different results for you?

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@Sallyshelty Thanks for reaching out!

The issue you're encountering is more so related to the Web Client, and not the Editor.

I'm going to move this thread to a more appropriate location, but @Jay-Bob should be able to provide further assistance!

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I'm also not seeing some of my notebooks in the new web client. They are visible if I switch back to the Classic version. Are you all still working on this?

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You're posting in a user discussion forum.

We know the new web beta version is a work in progress; you're welcome to open a support ticket at https://www.evernote.com/SupportLogin.action

 

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