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TANIA23

ANSWERED Evernote email received said I installed the add-on but I didn't

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I just received an email- Subject: Welcome to Evernote for Gmail

I haven't used my Evernote account in almost 2 years. I don't have the app installed. I Didn't visit any Evernote sites or Gmail add-on sites/downloads @ all. I checked my Google account activity, no other sessions open. And the Add-On is not in my Gmail. Is this an error email?

I tried to submit a ticket but I couldn't

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So you got an email, but you don't have the add-on?

Maybe it was sent to a wrong E - Mail.

 

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Hi @TANIA23, thank you reaching out!

As @MatS14 alluded too, I can confirm that the email you received was sent by mistake to a small portion of our users. That email is intended to be a confirmation message for when users install the Evernote for Gmail add-on,. (You can learn more about the Evernote for Gmail add-on here)

Our apologies for any confusion this may have caused, and feel free to reach out to me directly if you have any other questions!

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