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I am used to have evernote on my macbookpro and my iphone.  Now when I try to open Evernote on my mac, or iphone I am asked to "level" (mettre à niveau).  I have a choice to upgrade and I am told I already have basics account.  But my point is I do not have access to it.  This "leveling" message keeps comming back in a circle. I am afraid to disinstall and reinstall as I have many years of notes.

 

Please help

Claude.

my email is: lesyeuxquibrillent@hotmail.com

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  • Level 5*

Your Basic subscription allows two active devices
|Evernote has recorded more than two devices accessing your account.

Use the web platform (www.evernote.com) to access your account; view the device list in your account settings.
Revoke access to devices that you don't use.

If you see devices that don't belong to you, revoke access.
This indicates other users have your userid/password and are accessing your account.
Change your Evernote password and only use it for Evernote

 

 

 

 

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