carole12 0 Posted January 28, 2019 Share Posted January 28, 2019 I've never had a problem with Evernote in all of these years and now all of a sudden as I'm looking at my notes, the page disappears and then a white screen appears for about 30 seconds. This repeats itself like a video and continues on forever until I am forced to shut down. This is only happening on my ipad and iphone. I have uninstalled and reinstalled 3 times now! Link to comment
Level 5 PinkElephant 8,105 Posted February 17, 2019 Level 5 Share Posted February 17, 2019 Hello, have you tried to switch your i-device completely off after deinstallation of the App ? Then wait some seconds before switching on again, start up anew and reinstall the App fresh from the App Store. Many mobile devices will never switch off. Sometimes some code and data residue will cloque up in your RAM (device memory). This can lead to a continued malfunction. Switching completely off will allow the i-device to set everything back and start the system cleaned and resetted. Often it works then. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.