Template not downloading to Mac OS 10

[williamjl 0]

Please assist - why cannot I download any template? I am signed in. I Tried on Chrome and Firefox. Got the following error, each time, with a different URL:

Oops, we encountered an error.

Unexpected error.
Our server has experienced difficulties processing your request(/duplicateSharedNote/s308/baa7e426-ac65-47e9-a0b5-09f5526f2bf8/fea41d6da379a31a)
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[JForster 0]

Same issue