Unable to see notes. Appearance of black screen.

[aravindk 1]

I updated recently. Since then, no notes appears and a black screen appears.

Restored system to an earlier date. Still the problem persists.

Please tell a solution so that I can work again.

Thank you.

[Vadym Pro 0]

I have exactly the same problem! 😐

[sweatboxer 0]

I have the same problem after updating to  6.17.5.8273 using Windows 7 64-bit.  When I click on the note itself the system gets into a endless loop trying to start an Evernote subprocess. See attached truncated Activity file.

 

EvernoteActivityFileTruncated.txt

[mintyle 0]

Same here, today I received another update. Installed that and the problem is still there.

[Dmitry Bondarev 0]

The same one ...

[Dave-in-Decatur 3,938]

There's another thread that seems related to this:

@mintyle reports there that the advice given by @Austin G fixed the problem; might be worthwhile for others to try it as well.

[jackson.misa-taskus@everno 1]

Thanks for this report. Please try these steps to fix this issue:

Select File > Exit to close Evernote
Open the task manager to confirm Evernote is not running as a background process (select "Evernote and End task")
Open 'regedit' (Windows key + R, then type regedit)
Expand the HKEY_CURRENT_USER folder
Expand the "Software" folder
Expand the Evernote Folder
Click on the second "Evernote folder" so that a list of Values displays on the right
Right-Click "EnableHardwareAcceleration"
Select "Modify"
Set Hexidecimal Value to "0"
Select File>Exit to exit the Registry Editor
Reopen Evernote
Please let me know if the issue continues after completing the steps above. Thanks!

[dconnet 529]

12 hours ago, jackson.misa-taskus@everno said:

Thanks for this report. Please try these steps to fix this issue:

Much easier: Tools -> Options, On the General page, uncheck 'Enable Hardware Acceleration'

[olorou 0]

 

Same issue:

 

13 hours ago, jackson.misa-taskus@everno said:

Thanks for this report. Please try these steps to fix this issue:

Select File > Exit to close Evernote
Open the task manager to confirm Evernote is not running as a background process (select "Evernote and End task")
Open 'regedit' (Windows key + R, then type regedit)
Expand the HKEY_CURRENT_USER folder
Expand the "Software" folder
Expand the Evernote Folder
Click on the second "Evernote folder" so that a list of Values displays on the right
Right-Click "EnableHardwareAcceleration"
Select "Modify"
Set Hexidecimal Value to "0"
Select File>Exit to exit the Registry Editor
Reopen Evernote
Please let me know if the issue continues after completing the steps above. Thanks!

Fixed.

Update urgently needed and much appreciated.

 

 

[CBrian 0]

Thak you very much. It works and solves my "big" problem.