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joe1001

Accessing notes created prior to getting new cell phone

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I am unable to access notes on my cell phone created prior to July 23 when I had to get a replacement cell phone. I am an Android user.

Any suggestions for how to access them via my cell phone?

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Hi, @joe1001, and welcome to the forums! This sounds like it could be a case of accidentally creating a new account when using the new phone. This is surprisingly easy to do. You could log in to the Evernote Web interface (on a computer; it won't work on your phone) and make sure the earlier notes are there, and that you're using the same credentials on the phone as for the Web login.

If it is a case of an accidental new account, depending on the number of notes in each account, you might for instance log into both of them on a computer and copy and paste notes from one to the other; or possibly share them from one account to the other, and then in the account you want to keep, again copy and paste into new notes. Someone else here may think of an easier way!

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