rasmuslarsen 1 Posted December 12, 2018 Share Posted December 12, 2018 This bug began maybe 2 months ago. I am on Evernote: 6.16.4.8094 (308094) Public (CE Build ce-58.1.6897) What happens: I annotate a picture and exit (the annotations are often saved, but sometimes not) I right-click that picture again, but the wrong menu appears. I expect a menu which include the option "Annotate this image", but a smaller menu appears. I close the note Reopen the note The picture is gone. To get the picture again I either: Go to note history and restore the note (If I'm lucky the it has saved a sufficiently new version) BUT (and this is the strange thing), I can also click "File" -> "Save attachments", and the picture is then among the saved attachments. It surely is strange that a picture which is not in the note (because it went missing) appears when the attachments are saved. If anyone has this experience or any ideas to solve it, please chime in Link to comment
Lady Pebbles 1 Posted December 16, 2018 Share Posted December 16, 2018 I have the exact same issue as rasmuslarsen' s numbers 1-5. I am working in Windows 7 6.16.4.8094 (308094) Public (CE Build ce-58.1.6897). If the annotation does not save correctly, the image can no longer be annotated and the old image will sometimes disappear. Most of the time the old image version stays visible but, like rasmuslarsen said, a smaller menu shows up without the "annotate this image" option. When this happens all the other options on this smaller menu also become disabled. The only choice is to retake and reinsert the image to start over. Link to comment
Manoj Machiraju 0 Posted December 20, 2018 Share Posted December 20, 2018 I have same issue where sometimes in my MAC, annotate image option appears and sometimes it doesn't. It is not reliable at all. I cannot waste my time like this in annotating an image. It should show the annotate image option every time I right click and let me do it. But there is no pattern as to when it disappears but happens very frequently. Link to comment
Level 5 Dave-in-Decatur 3,937 Posted December 21, 2018 Level 5 Share Posted December 21, 2018 @rasmuslarsen, I wonder if this is related to a similar problem reported with PDFs: Link to comment
mr-babilo 1 Posted December 24, 2018 Share Posted December 24, 2018 Hello, Same thing with Evernote Version 7.7 (457390 App Store) Éditeur: 59.0.7031 (d523909) on Mac OSX High Sierra 10.13.4. I have a Plus Member account. Since one month I can't annotate images anymore. The option doesnt' appear when I right click on new images, and even on previously annotated images. Link to comment
Level 5 Shane D. 1,818 Posted December 26, 2018 Level 5 Share Posted December 26, 2018 @rasmuslarsen @mr-babilo To clarify, is this occurring with any images? Or, is this occurring with PDFs specifically? Please let me know as we are currently working to address the PDF annotation issue, and want to make sure it isn't affecting other file/image types. Thanks! Link to comment
Level 5* CalS 5,280 Posted December 26, 2018 Level 5* Share Posted December 26, 2018 20 minutes ago, Shane D. said: To clarify, is this occurring with any images? I saw this behavior this morning. I created a new note with a 2x4 table in it. I dragged an image into the upper left cell I added text to the other cells. I right clicked on the image and selected annotate. I cropped the image. When I closed the annotation window the image had disappeared from the table in the note. Link to comment
mr-babilo 1 Posted December 30, 2018 Share Posted December 30, 2018 On 12/26/2018 at 8:47 PM, Shane D. said: @rasmuslarsen @mr-babilo To clarify, is this occurring with any images? Or, is this occurring with PDFs specifically? Please let me know as we are currently working to address the PDF annotation issue, and want to make sure it isn't affecting other file/image types. Thanks! Hello Shane, Yes, it occurs with all images. Recently, I tried to reinstall Evernote and It seems to be Ok now. Link to comment
rasmuslarsen 1 Posted January 30, 2019 Author Share Posted January 30, 2019 On 12/26/2018 at 8:47 PM, Shane D. said: @rasmuslarsen @mr-babilo To clarify, is this occurring with any images? Or, is this occurring with PDFs specifically? Please let me know as we are currently working to address the PDF annotation issue, and want to make sure it isn't affecting other file/image types. Thanks! Thanks. This is not specific to PDFs. Link to comment
DJK72 3 Posted February 1, 2019 Share Posted February 1, 2019 I have had this same problem with the current version, as well as the previous version of Evernote. My experience with this issue has only been with pdfs, I don't annotate images. I agree that it did seem to show up somewhere around version 6.16 If it helps, I have been using this older version of Evernote while awaiting new updates, and it does not have the issue: https://discussion.evernote.com/topic/114910-evernote-for-windows-613-ga/?page=0#comment-510273 Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.