TechGuy 16 Posted December 10, 2018 Share Posted December 10, 2018 I've recently dropped the premium version of Evernote after using it since 2008 so this is my first go around with the limitations. Forgive me if I sound ignorant but how does deleting an empty folder put me over the limit? I'm no where near my limit, as you can see: The folder is empty but I still required to upgrade to delete it. I'm sure I understand why that is the case. Thanks for the assistance! Link to comment
Level 5 Dave-in-Decatur 3,958 Posted December 10, 2018 Level 5 Share Posted December 10, 2018 When you say "folder," do you mean notebook? It does seem strange that deleting a notebook would cause this problem. However, if you only recently deleted every note in that notebook, and then immediately tried to delete the folder, I can see that Evernote would understand this as a request to sync all of those notes (since a "notebook" is essentially an attribute ascribed to a note), and that could cause the issue. I only offer that on the basis of vague recollections of what I've seen in these forums, not personal knowledge or experience. OTOH, the message suggests that you need need to increase the maximum size of a single note, not the amount of data you can sync over the course of a month. So there I'm kind of stumped. Link to comment
Level 5* DTLow 5,736 Posted December 10, 2018 Level 5* Share Posted December 10, 2018 31 minutes ago, TechGuy said: put me over the limit? As per @Dave-in-Decatur, the error message indicates a sync problem with an oversized note. Be aware that the Trash is also sync'd. Try emptying the Trash before syncing. Link to comment
TechGuy 16 Posted December 10, 2018 Author Share Posted December 10, 2018 Yes, you are right, it's a notebook. Going off what everyone was suggesting, I cleared my Trash and resynced. I ended up using under a megabyte: Still getting the same message when trying to delete the empty notebook. Thank you! Link to comment
Level 5* DTLow 5,736 Posted December 10, 2018 Level 5* Share Posted December 10, 2018 6 minutes ago, TechGuy said: Still getting the same message when trying to delete the empty notebook. Any identification of the note causing the error - check the activity log Link to comment
Level 5* EdH 1,670 Posted December 11, 2018 Level 5* Share Posted December 11, 2018 2 hours ago, TechGuy said: Yes, you are right, it's a notebook. Going off what everyone was suggesting, I cleared my Trash and resynced. I ended up using under a megabyte: Still getting the same message when trying to delete the empty notebook. Thank you! Delete the notebook from the web. That should avoid any local client side syncing that would cause a problem due to size. Link to comment
TechGuy 16 Posted December 11, 2018 Author Share Posted December 11, 2018 1 hour ago, EdH said: Delete the notebook from the web. That should avoid any local client side syncing that would cause a problem due to size. ty that worked! Link to comment
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