Jump to content
2019 Calendar Templates Read more... ×
EdB

Evernote Web Clipper stopped working - Chrome update responsible?

Recommended Posts

Today Chrome updated to v71 and at the same time Evernote Web Clipper stopped working.

  • First thing that happens when I try to use it is a pop-up window appears saying I'm now logged in. This pop-up window shows up every time I try to use the clipper.
  • Then a smaller window appears about cookies... "Evernote Web Clipper uses cookies to identify your account..."
  • Finally, all Evernote overlays disappear and I'm back to the article I wanted to clip.

I've made no changes to Chrome or Evernote that could cause this. Any ideas?

Windows 10 up to date, desktop and laptop both behaving exactly the same way.

Thanks,

EdB

  • Like 2

Share this post


Link to post

Same thing is happening to me after turning on my computer this morning.

the Evernote Clipper Version 7.8.0 is no longer working properly

Message when I hover over the green elephant: 
Clip to Evernote
Has access to this site

See two attachments for the details.
 

 

Clipper 1.png

Clipper 2.png

  • Like 1

Share this post


Link to post

I contacted Evernote support and they offered this solution.

Please navigate to chrome://settings/content/cookies in your browser's URL bar and make sure that "Allow sites to save and read cookie data" is selected, and that "Block third party cookies" is not selected.

I was blocking third party cookies. After I gave permission to permit third party cookies, the clipper started working again. 

IT BUGS ME that Evernote requires me to let other unknown companies track me with their own cookies

 

  • Like 1

Share this post


Link to post

Response from Evernote Tech Support

"The Clipper requires third party cookies to be enabled to perform core clipping functions. "

Share this post


Link to post

Well, thanks for the fix, jbenson2, but It bugs me too. I now have to allow third party cookies just to use the very tool I use most in Evernote? What changed? Was it in Chrome or Evernote? Or is this Evernote-the-company turning into Facebook, mining users' data? 😯  

Ed

 

 

 

  • Like 3

Share this post


Link to post

Unfortunately, we will never find out.

My hunch is something changed with Chrome, but they have been promoting their security capabilities, so I am left scratching my head. 

Share this post


Link to post

Ok. Thanks again for your help.

Share this post


Link to post

Just chiming in that I agree it's a real problem- third party access is enough to make me stop using the clipper, which is an enormous shame. 

It becomes harder to justify sharing so much of my brain with a company that doesn't lead in terms of security and privacy for users.  

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×