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Daniel Stimpson

IFTTT Evernote Trigger fails with image

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I'm having problems getting a trigger to work in IFTTT from Evernote.

The trigger works fine when I create a new note with text in the body, however if there is an image in the body I get an error in IFTTT stating 'There was a problem with the Evernote service'.

Has anyone got this working with images in notes?

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The problem is not solved. What is going on? Does anybody have a solution?

On 12/3/2018 at 4:42 PM, Daniel Stimpson said:

I'm having problems getting a trigger to work in IFTTT from Evernote.

The trigger works fine when I create a new note with text in the body, however if there is an image in the body I get an error in IFTTT stating 'There was a problem with the Evernote service'.

Has anyone got this working with images in notes?

@Daniel Stimpson You have a premium subscription. What did Evernote Support Team told you?

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On 1/11/2019 at 4:41 PM, nbck said:

The problem is not solved. What is going on? Does anybody have a solution?

@Daniel Stimpson You have a premium subscription. What did Evernote Support Team told you?

It is ongoing with them...

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We have an open bug ticket for this issue. I just asked for an update on it.

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On 2/5/2019 at 7:13 PM, Scott T. said:

We have an open bug ticket for this issue. I just asked for an update on it.

Any news on this yet?

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@Balders Thanks for the ping about this. I apologize for not following up. Our developers looked into it and believe it to be an issue on IFTTT's side, likely with not handling specific image/file types or content we're sending back to them. We're not 100% sure, but that appears to be the case with our initial investigation. If you are able to reproduce this, you should reach out to IFTTT and report the issue. They should then be able to contact us to give us more specific technical details on which API is failing, what data they're sending, what data they're getting back, etc. We would then have a lot more information to work with. 

Separately, I'll see if I can reproduce the issue myself and reach out to IFTTT.

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29 minutes ago, Scott T. said:

@Balders Thanks for the ping about this. I apologize for not following up. Our developers looked into it and believe it to be an issue on IFTTT's side, likely with not handling specific image/file types or content we're sending back to them. We're not 100% sure, but that appears to be the case with our initial investigation. If you are able to reproduce this, you should reach out to IFTTT and report the issue. They should then be able to contact us to give us more specific technical details on which API is failing, what data they're sending, what data they're getting back, etc. We would then have a lot more information to work with. 

Separately, I'll see if I can reproduce the issue myself and reach out to IFTTT.

@Scott T. There is already a ticket with the dev team for this #2752464

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@Daniel Stimpson That's a IFTTT ticket number? If so, hopefully they can address this and reach out to us to work together to fix it. If that's an Evernote support ticket, not sure we can do anything without assistance from IFTTT staff.

I was able to reproduce this issue myself. I will see if I can get a dev contact at IFTTT that can help us out.

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