Komediant 0 Posted November 23, 2018 Share Posted November 23, 2018 Hello, if I try to type a sign "&" with using CTRL+ALT+C, my evernote crush and i cant run it again (i have start task manager and end task "evernote clipper" and "evernote tray application" to be able to start evernote again - evernote.exe application is not running at this time after crush). I dont have any shortcut keys enabled. I have win 10 newest updates, evernote latest update also Thanks for help ! Link to comment
Level 5* jefito 5,589 Posted November 23, 2018 Level 5* Share Posted November 23, 2018 Moving to Windows-specific subforum... Link to comment
dconnet 529 Posted November 26, 2018 Share Posted November 26, 2018 Ctrl+alt+C is the shortcut to create a new chat. (For me, the Work Chat window opens). Can you elaborate more on exactly what you do and what happens. Link to comment
Komediant 0 Posted November 26, 2018 Author Share Posted November 26, 2018 Just typing regular notes, then press ctrl+alt+c and evernote disappeared, simple as that Link to comment
Komediant 0 Posted December 8, 2018 Author Share Posted December 8, 2018 Any ideas ? Its doing also with ctrl+alt+v...And i cant delete these shortcuts in options under "shortcuts" menu..THX Link to comment
dconnet 529 Posted December 10, 2018 Share Posted December 10, 2018 Ctrl+Alt+V is one of the default shortcuts in the Options dialog (which can be deleted - click the 'x' on the box for that shortcut). Other than that, we do not process that shortcut. (We have ctrl+v and ctrl+shift+v) Link to comment
Komediant 0 Posted December 10, 2018 Author Share Posted December 10, 2018 and what about that ctrl+alt+c ? any solution ? Link to comment
dconnet 529 Posted December 10, 2018 Share Posted December 10, 2018 No. Since EN is disappearing, that means it's crashing hard. When I type ctrl+alt+c, I get the Workchat window. Link to comment
Level 5 Dave-in-Decatur 3,938 Posted December 10, 2018 Level 5 Share Posted December 10, 2018 On 11/23/2018 at 6:01 PM, Komediant said: Hello, if I try to type a sign "&" with using CTRL+ALT+C, my evernote crush and i cant run it again (i have start task manager and end task "evernote clipper" and "evernote tray application" to be able to start evernote again - evernote.exe application is not running at this time after crush). I dont have any shortcut keys enabled. I have win 10 newest updates, evernote latest update also Thanks for help ! I have highlighted something that seems significant to me in the original post, which leads me to this question: in which version of Windows or in which software do you type "&" using CTRL+ALT+C? That's the part that's unclear to me. You say you don't have any shortcut keys enabled--do you mean in Evernote, or in Windows? Clearly there must be some level at which the shortcut CTRL+ALT+C produces "&", and that is what I find unclear at this point. Link to comment
Komediant 0 Posted December 10, 2018 Author Share Posted December 10, 2018 1 hour ago, Dave-in-Decatur said: I have highlighted something that seems significant to me in the original post, which leads me to this question: in which version of Windows or in which software do you type "&" using CTRL+ALT+C? That's the part that's unclear to me. You say you don't have any shortcut keys enabled--do you mean in Evernote, or in Windows? Clearly there must be some level at which the shortcut CTRL+ALT+C produces "&", and that is what I find unclear at this point. Windows 10, version 1803 Im using Slovak language keyboard, so if i want to type "&" i have to pres ctrl+alt+c Yes i mean i dont have shortcuts in evernote. That crash also happen when i go to evernote -> files and press new chat button without using actual shortcut I already tried reinstal evernote but no change ... Link to comment
Level 5 Dave-in-Decatur 3,938 Posted December 10, 2018 Level 5 Share Posted December 10, 2018 Thanks, @Komediant, that makes things clearer. I'm not familiar with Slovak keyboards, so I didn't realize why you have to use Ctrl+Alt+C for &. But if it crashes even when you select New Chat from the menu, then clearly it's an issue between Evernote and Windows, regardless of the keyboard. I'm afraid this is beyond anything I understand, especially since it continues after reinstalling Evernote. @dconnet, do you have any further thoughts? Link to comment
Komediant 0 Posted December 10, 2018 Author Share Posted December 10, 2018 Sure thx for help, i hope we will figure it up somehow Link to comment
Don Dz 165 Posted December 10, 2018 Share Posted December 10, 2018 Crashing upon pressing a hotkey sounds like a possible hotkey conflict. I had a similar problem before, turned out it was a hotkey conflict with another program (AutoHotkey in my case). Try disabling all background programs, and all hotkeys in other programs if you can. If that doesn't help, try running Evernote in Windows Safe mode. These steps should allow you to determine whether the problem is with Evernote or a conflict with something else, maybe with Windows itself. Link to comment
Komediant 0 Posted December 10, 2018 Author Share Posted December 10, 2018 1 minute ago, Don Dz said: Crashing upon pressing a hotkey sounds like a possible hotkey conflict. I had a similar problem before, turned out it was a hotkey conflict with another program (AutoHotkey in my case). Try disabling all background programs, and all hotkeys in other programs if you can. If that doesn't help, try running Evernote in Windows Safe mode. These steps should allow you to determine whether the problem is with Evernote or a conflict with something else, maybe with Windows itself. it also happen without using shortcut, if i click on file->new chat (screenshot is above) it crushes tha same way Link to comment
Komediant 0 Posted December 11, 2018 Author Share Posted December 11, 2018 When i have Evernote on, i can see it in task manager (obvious) but no evernote clipper or evernote tray application in "process in backround" After i use shortcut ctrl+alt+c or click on file->new chat, it dissapeard from running application, and in "process on backround" starts evernote tray and evernote clipper Also i can click in system tray on the evernote icon, when i press Open evernote from system tray, this is the popup If i end tasks "evernote clipper" and "evernote tray" from "process in background" then i can reopen evernote without problem Link to comment
Komediant 0 Posted December 19, 2018 Author Share Posted December 19, 2018 Any ideas? Link to comment
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