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J_Kash

Can't log in to web version and evernote desktop application

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Hi everyone,

After many issue free months of using evernote it's suddenly broken for me after the recent update. Any advice much appreciated!

When I log in on line I get this message "Sorry, we're having some trouble loading Evernote Web.Try reloading the page." Screenshot attached.

I've tried reloading it, signing out and restarting my computer. Nothing. When I click on the support pages they switch into Russian (!?). I've also tried changing browser without any luck.

With the desktop application I just get a dialog saying "Opening Database" and the application freezes.

Is the problem evernote or my computer?

 

Thank you!

screenshot.png

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Glad it's not just me... I've lost access to so much important stuff it's a nightmare. 

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I'm not experiencing any access problem; location BC, Canada.
Access is via Mac, iPad, Web.

>>I've lost access to so much important stuff it's a nightmare. 

My data is backed up (html export).  This is my fallback if/when Evernote goes dark.

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On 10/17/2018 at 6:44 AM, J_Kash said:

Hi everyone,

After many issue free months of using evernote it's suddenly broken for me after the recent update. Any advice much appreciated!

When I log in on line I get this message "Sorry, we're having some trouble loading Evernote Web.Try reloading the page." Screenshot attached.

I've tried reloading it, signing out and restarting my computer. Nothing. When I click on the support pages they switch into Russian (!?). I've also tried changing browser without any luck.

With the desktop application I just get a dialog saying "Opening Database" and the application freezes.

Is the problem evernote or my computer?

 

Thank you!

Have you tried a different browser?

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Same here in Tiel, The Netherlands

Posted this in "Evernote Web Client"

Posted 8 minutes ago · Report reply


Hi,

Last week I face troubles starting up EverNote as a webclient. I use Google Chrome, but Win IE also does not work. Both browsers on WIN10 en latest versions.

Everytime when I login (Username and password ARE CORRECT!) I get a EverNote screen with: "Sorry, we’re having some trouble.Try reloading the page."

Help is more then welcome!

regards, Ton

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Was anyone able to regain access? I'm panicking as I too lost a significant amount of important notes.

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4 hours ago, Elise Armani said:

Was anyone able to regain access? I'm panicking as I too lost a significant amount of important notes.

These were old messages about I'm guessing a temporary internet problem.

For your issue, if you're using the new web version I recommend downgrading as per the note linked below

 

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