J_Kash 0 Posted October 17, 2018 Share Posted October 17, 2018 Hi everyone, After many issue free months of using evernote it's suddenly broken for me after the recent update. Any advice much appreciated! When I log in on line I get this message "Sorry, we're having some trouble loading Evernote Web.Try reloading the page." Screenshot attached. I've tried reloading it, signing out and restarting my computer. Nothing. When I click on the support pages they switch into Russian (!?). I've also tried changing browser without any luck. With the desktop application I just get a dialog saying "Opening Database" and the application freezes. Is the problem evernote or my computer? Thank you! Link to comment
liz@cannonqg.com 0 Posted October 17, 2018 Share Posted October 17, 2018 I'm having the same issue! I'm unable to access any of my note books. :/ Link to comment
J_Kash 0 Posted October 18, 2018 Author Share Posted October 18, 2018 Glad it's not just me... I've lost access to so much important stuff it's a nightmare. Link to comment
Level 5* DTLow 5,735 Posted October 18, 2018 Level 5* Share Posted October 18, 2018 I'm not experiencing any access problem; location BC, Canada. Access is via Mac, iPad, Web. >>I've lost access to so much important stuff it's a nightmare. My data is backed up (html export). This is my fallback if/when Evernote goes dark. Link to comment
Level 5* CalS 5,257 Posted October 19, 2018 Level 5* Share Posted October 19, 2018 On 10/17/2018 at 6:44 AM, J_Kash said: Hi everyone, After many issue free months of using evernote it's suddenly broken for me after the recent update. Any advice much appreciated! When I log in on line I get this message "Sorry, we're having some trouble loading Evernote Web.Try reloading the page." Screenshot attached. I've tried reloading it, signing out and restarting my computer. Nothing. When I click on the support pages they switch into Russian (!?). I've also tried changing browser without any luck. With the desktop application I just get a dialog saying "Opening Database" and the application freezes. Is the problem evernote or my computer? Thank you! Have you tried a different browser? Link to comment
TonK 0 Posted October 24, 2018 Share Posted October 24, 2018 Same here in Tiel, The Netherlands Posted this in "Evernote Web Client" Posted 8 minutes ago · Report reply Hi, Last week I face troubles starting up EverNote as a webclient. I use Google Chrome, but Win IE also does not work. Both browsers on WIN10 en latest versions. Everytime when I login (Username and password ARE CORRECT!) I get a EverNote screen with: "Sorry, we’re having some trouble.Try reloading the page." Help is more then welcome! regards, Ton Link to comment
Level 5* DTLow 5,735 Posted October 24, 2018 Level 5* Share Posted October 24, 2018 1 hour ago, TonK said: Help is more then welcome! I recommend contacting Evernote Support at https://www.evernote.com/SupportLogin.action Link to comment
Level 5* jefito 5,589 Posted October 24, 2018 Level 5* Share Posted October 24, 2018 1 hour ago, TonK said: Same here in Tiel, The Netherlands Posted this in "Evernote Web Client" Please do not cross-post. Forum rule #7 here: https://discussion.evernote.com/guidelines/. Thank you. Link to comment
TonK 0 Posted October 24, 2018 Share Posted October 24, 2018 15 minutes ago, DTLow said: I recommend contacting Evernote Support at https://www.evernote.com/SupportLogin.action Already done..... no reply yet Link to comment
Elise Armani 0 Posted September 4, 2019 Share Posted September 4, 2019 Was anyone able to regain access? I'm panicking as I too lost a significant amount of important notes. Link to comment
Level 5* DTLow 5,735 Posted September 4, 2019 Level 5* Share Posted September 4, 2019 4 hours ago, Elise Armani said: Was anyone able to regain access? I'm panicking as I too lost a significant amount of important notes. These were old messages about I'm guessing a temporary internet problem. For your issue, if you're using the new web version I recommend downgrading as per the note linked below Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now