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AndreasP

merge back to Premium from Business. No Chance of contacting support.

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Aloha guys,

 

so problem is, I wanted to check out if Evernote business is usefull for me, but it's not. Now i stuck on Evernote Business und have no Idea to get back to Premium.
I already canceled the business payment. But now I stuck on the Business layout and can't move back to my full Premium Notebooks.

I found that I should call support, but as soon I click on that button I get logged out. (I thought this problem is fixed, as I had this problem about a year ago).

Hopefully some Evernote-Employee is going to help me here. 


have a good day.

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@AndreasP Thank you for reaching out!

I'm going to contact you via DM to get more information, and to help you address the issues you're encountering!

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@Shane D. I'm having the same problem. I attempt to contact support in order to change back from BUSINESS to the PRO account and it immediately logs me out. Very strange.

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@Beau Haan Thanks for reaching out!

I've applied an update to your account that I hope will address the issue.

Please retry opening a support ticket, and please reach out to me via DM if it's still not working!

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@bdking112 Thank you for reaching out!

Please see this post regarding billing issues:

Please reach out to me via DM if you still encounter trouble.

 

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