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Carl Baker

Evernote Login problem

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I'm going around in desperate circles with my Evernote account and my wife's.  Whenever I try to login using my Google account (hodorbaker@gmail.com), it logs me into my wife's Evernote account (dog.pony@gmail.com).  It does this even when I go into her account and disable access for the device I'm using.  It does this consistently across most devices (except my tablet) and web browsers.  There doesn't seem to be a way for me to use the Android app to create a non-Google login for my account, so I can't login to Evernote via the username and password method.  This seems like a giant problem to me.

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Hi.  We're a (mainly) user-supported forum,  so authentication issues are a bit outside our remit.  There's a lost password process on the website however (Evernote.com) - it might be instructive if you go through that process for both your own,  and your wife's email addresses...

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When you say you're logging into Evernote on your Android device, were you ever logged out? You should make sure that you've signed out of Evernote first: Settings / Account Info / Sign Out (it's way at the bottom). Then you should be prompted to sign in again, and when that's done, you'll be having your notes synced down to your device.

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Yup, that's what should happen.  I logged out several times and got the same result.  

I just have the basic product, but this seems like the kind of issue that the Evernote developers would want to know about and I can't figure out another way to report it.

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On 8/30/2018 at 3:38 PM, Carl Baker said:

I can't figure out another way to report it.

Here seems good...

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