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pmdenlinger

How to change PW when current PW is forgotten?

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I am a paying Evernote customer and have used it about ten years.

I use it to sync across a Mac, Windows computer and iPhone, and have forgotten my current password. When I tried to reset to a new PW, Evernote asks for my current password, the one which I have forgotten. So how do I reset with a new PW if I have forgotten my old PW? 

Looks like I'm stuck in a loop for now; would really appreciate your help to get out of it.

Thank you.

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19 minutes ago, pmdenlinger said:

I am a paying Evernote customer and have used it about ten years.

I use it to sync across a Mac, Windows computer and iPhone, and have forgotten my current password. When I tried to reset to a new PW, Evernote asks for my current password, the one which I have forgotten. So how do I reset with a new PW if I have forgotten my old PW? 

Looks like I'm stuck in a loop for now; would really appreciate your help to get out of it.

Thank you.

As a paying customer you can contact Support at  https://www.evernote.com/SupportLogin.action

On the login panel, there is a forgot password selection.
The screenshot is from the web platform.37B67EE2-3F59-4D0B-8451-CC97221DE400.jpeg.cfee509cd7dd3534c04721928805f0b1.jpeg

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