Hello. Recently I looked for my Evernote Helper icon in Mac Header. (Not the web-clipper in Safari). The Evernote Helper clipper is my shortcut for gathering screenshots on the web and sending them as a group to my Evernote notebooks. Often I leave an array of clips open for quite some time when researching a particular subject, (when I want to categorize it and add notes before saving). The Helper Icon no longer appears on my Mac header when I am using safari or chrome. In order to make it the Helper icon appear, I must now look for the Main Evernote icon in the dock and open my Evernote dashboard on top of the browser screen I am trying to clip. This will magically restore the Mac Evernote clipper to the header, but I must minimize the Evernote screen (so I can see the page in the browser I wanted to clip). I can then use the Helper clipper once, but as soon as I click back to the browser, the header icon again disappears, and if I want to clip another screenshot into the note, I must repeat the process again. Evernote is currently updated to version 7.4, and I believe the changes came after the update. Will 7.5 fix the issue? Thank you for in advance for any information or troubleshooting ideas.. UPDATE! I tried turning off the settings to show Evernote helper, then turning them on again. Now I cannot find the helper at all!
Edited by sarirap@gmail.com New info.. it's gotten worse!
Idea
Meandering muse 3
Hello. Recently I looked for my Evernote Helper icon in Mac Header. (Not the web-clipper in Safari). The Evernote Helper clipper is my shortcut for gathering screenshots on the web and sending them as a group to my Evernote notebooks. Often I leave an array of clips open for quite some time when researching a particular subject, (when I want to categorize it and add notes before saving). The Helper Icon no longer appears on my Mac header when I am using safari or chrome. In order to make it the Helper icon appear, I must now look for the Main Evernote icon in the dock and open my Evernote dashboard on top of the browser screen I am trying to clip. This will magically restore the Mac Evernote clipper to the header, but I must minimize the Evernote screen (so I can see the page in the browser I wanted to clip). I can then use the Helper clipper once, but as soon as I click back to the browser, the header icon again disappears, and if I want to clip another screenshot into the note, I must repeat the process again. Evernote is currently updated to version 7.4, and I believe the changes came after the update. Will 7.5 fix the issue? Thank you for in advance for any information or troubleshooting ideas.. UPDATE! I tried turning off the settings to show Evernote helper, then turning them on again. Now I cannot find the helper at all!
Edited by sarirap@gmail.comNew info.. it's gotten worse!
Link to comment
1 reply to this idea
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now