etwdavis 0 Posted August 3, 2018 Share Posted August 3, 2018 I have been sent a work chat "note" to open but I get the following message "can't open notebook either you need permission to access or it was deleted". I use the basic version on my iPad. the proper "can invite and edit" permissions were given to me. please help. Link to comment
Level 5* gazumped 11,652 Posted August 5, 2018 Level 5* Share Posted August 5, 2018 Hi. You're a premium user (it says here) so can access the Support team who are available on https://help.evernote.com/hc/requests/new or https://twitter.com/evernotehelps if the support link won't work for you. (We're a -mainly- user supported forum, so under-the-hood technical questions aren't easy to deal with.) If you're a new user it can take a few days for the share feature to work on your account - to avoid setting up a new account to spam-share with everyone... Other than restarting your devices, checking that the share has been uploaded, and checking your spam folder for a possible invitation email where you need to accept shares, all I can suggest at the moment is patience for a day or two. Link to comment
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