If I cancel auto-renewal (subscription) do I lose the time I already paid for?

[joelky502 0]

I want to turn of auto-renewal payment but I don't want to lose the time I have paid for. This is not very good for the customer. Evernote has made it very difficult for customers to do this simple step without feeling like they lose their account.

[tkraikit 21]

When you turn off auto-renewal payment you should still get the full amount of Plus/Premium time that you have already paid for. The service downgrade will occur when your paid time expires and the payment is not auto-renewed.