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Computer and phone not syncing


jadhemama

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When I read the description of the basic (free) plan and the premium plan, the basic plan says that 2 devices can be synced.  I only want my pc and my android phone to sync.  My phone says that I have to upgrade to sync with my pc.  I don't understand why it won't sync.

Thanks for your help!

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  • Level 5*

You can review your devices in user settings1639982344_ScreenShot2018-06-14at14_36_43.png.0f0c0266b6970c9e7878f547a8b3bf96.png
Sometimes the list includes old devices and you need to manually revoke access.

>>My phone says that I have to upgrade to sync with my pc.

Can you post a screenshot of the message displayed on your phone.

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