tjsuominen 10 Posted May 3, 2018 Share Posted May 3, 2018 On my OnePlus5 phone (with Android 8.1) with latest Evernote version (7.17.1) Evernote does not LAUNCH. App loading stops at the "Evernote" start-up screen with the elephant. Does not go further. I have tried clearing Evernote app cache > no help. Internet connection and other apps working OK on my phone. Evernote is working OK on my account e.g. from Web and Windows clients. Link to comment
Level 5 Dave-in-Decatur 3,938 Posted May 9, 2018 Level 5 Share Posted May 9, 2018 If this is still happening, have you tried completely uninstalling the app and reinstalling it? Has the app never worked on this phone, or is this a recent development? Link to comment
tjsuominen 10 Posted May 11, 2018 Author Share Posted May 11, 2018 Thx. Got instructions from Evernote support to un-install and re-install. After that, Evernote started working just fine. Was a temporary hick-up for some weird app-cache (?) issues. Problem solved, case closed. //T Link to comment
Level 5 Dave-in-Decatur 3,938 Posted May 11, 2018 Level 5 Share Posted May 11, 2018 Good to know! I read somewhere that the great promise of computers when they were first being developed was that they would do the same thing in the same way every time. Riiight.... Link to comment
cs1227 0 Posted June 16, 2018 Share Posted June 16, 2018 @Dave-in-Decatur I have the same problem (Evernote launch failure) occurring on my Kindle Fire HD Gen5. Restarting device does not help nor forced stop/restart. If I uninstall and reinstall will I loose content? Link to comment
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