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mimi8160

Login notification but no access history

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I received the following email from evernote:

We noticed a new login to Evernote and wanted to make sure it was you.
Where: Hong Kong 

but when I checked my Access History, I didn't find any access from Hong Kong. Is this a bug? Or is there anyway that someone used my account and clear their access history?

This is my first time that I received this kind of email, and I am not sure someone really hacked my account.

evernote1.pdf

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Hi.  This forum is -mainly- supported by users.  We don't (obvious reasons) have any access to account history. 

The forum threads are read by Evernote developers,  but has no link into other support channels.  That team is available on https://www.evernote.com/SupportLogin.action if you're a subscriber,  Twitter - https://twitter.com/evernotehelps if not.

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On 4/10/2018 at 11:12 AM, mimi8160 said:

but when I checked my Access History, I didn't find any access from Hong Kong. Is this a bug? Or is there anyway that someone used my account and clear their access history?

Or maybe it was an attempted login from Hong Kong, and the Access History only counts successful logins?

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