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Vladimir14

Can't open notes via widget [Android 8.0]

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Hello!

Have an issue - can't open any notes via the widget on my Samsung S8 after updating Android to 8.0. Rest of widget functions (widget scrolling, new note button, etc.) are working fine. On the previous android version, everything was working properly. Help to solve this, please.

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I'm having the same issue.  Evernote worked perfectly until I upgraded to a new phone with Android 8.0.  No can see all the notes but cannot open, wheel just spins.  I also have trouble creating new notes from the phone.

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On 20/03/2018 at 7:07 PM, Vladimir14 said:

Hello!

Have an issue - can't open any notes via the widget on my Samsung S8 after updating Android to 8.0. Rest of widget functions (widget scrolling, new note button, etc.) are working fine. On the previous android version, everything was working properly. Help to solve this, please.

Hi, I own the Galaxy S8 and have been experiencing this issue too. Have used only Oreo so I cannot comment if it's an Android version issue. 

I've locked Evernote in the Recent Apps Screen to prevent it from getting cleared from the RAM during a manual trigger. Yet, usually after a manual RAM cleanup, the widget only supports scrolling and button clicks. Opening notes does not work. I think it's related to RAM management.

One needs to open the EN app and close it back to be able to fully use the widget again.

I'll try putting the app to the 'Unmonitored Apps' list in the 'Device Maintenance' module in settings and check... though this is not an ideal solution.

The issue needs to be addressed since its not normal for EN. It will be good to hear from non-Samsung users, especially the Oreo users. 

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I tried adding EN to the list of 'Unmonitored Apps' under Device Maintenance and it didn't help. Rather, disabling Battery Optimization for EN seems to help prevent this issue. 

Settings > Device Maintenance > Battery > Battery Usage > Menu > Optimize Battery Usage > Menu > All Apps > uncheck EN. 

Screenshot_20180408-143528_Settings.thumb.jpg.87f97ef6c0993342abf494c4d0d127b0.jpg

The other discussion: 

 

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9 hours ago, parsh said:

I tried adding EN to the list of 'Unmonitored Apps' under Device Maintenance and it didn't help. Rather, disabling Battery Optimization for EN seems to help prevent this issue. 

Settings > Device Maintenance > Battery > Battery Usage > Menu > Optimize Battery Usage > Menu > All Apps > uncheck EN. 

Screenshot_20180408-143528_Settings.thumb.jpg.87f97ef6c0993342abf494c4d0d127b0.jpg

The other discussion: 

 

Thanks Parsh. This is what resolved my widget issue after my Samsung Note 8 upgraded to Oreo. Simply adding Evernote and its widget to the list of unmonitored power apps did nothing to help. Much appreciated! 

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