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I have a problem with my client's Evernote Business account, and I'm very afraid it's systemic.

There appears to be no way to access the company's directory of members and shared notebooks in the latest version of EB, even without the beta on.  This is disastrous.  They had a very organised system that relied on the Company Directory, and being able to join and un join notebooks that had been published.  Could you please let me know if this is a glitch or a permanent change? Is this a way to force Evernote Business customers to use Spaces? 
I had really hoped to be out doing workshops and getting new Evernote clients, but this latest shake up at Evernote Business with the whole Spaces thing is costing me a lot.  Since December the un-billable hours are piling up horribly.  Most of it is in support I have to give to clients that have been using Evernote for coming up to 8 years, and were happy with it.  Before I spend much time figuring out what they can use instead of Spaced Evernote, is there any way to go back a version?  

The whole Spaces thing does not work for their situation.  There are three tiers of access required for each of 12 companies.  General staff have access to the general level of information, for the company or companies they work for.  Managers need first and second level info about each of the companies they work with, and sometimes access to historic notes, but they don't always need on demand access to those notebooks.  The corporate principals need to see completely different information, across all companies.  The whole reason that Evernote is better than a folder hierarchy such as Dropbox is that users can have varying levels of access to each shared notebook individually, then stack them as they work for them.  This is not possible with Spaces.   

OH! And what's up with the the idiot message that warns you, each time you put a note in a shared notebook, that the people you are sharing the notebook with will be able to see your note .... Well, as my client (who is NOT an information technologist or a software designer) said, "Isn't that the whole point of shared notebooks?  This Evernote is getting to be more work than it's worth."

This whole Spaces thing has been thought through somewhat the same way as NEW COKE.  Evernote had a good thing for user friendly business electronic data sharing.  Now it's pretty, but not very useful.  The folks that could do something about it have too many layers of creative type and outside apps between them and the customer.  

Thanks for listening,
-Mandy Watson, ECC at
Fabulous Filing Friends

Falkland, British Columbia, Canada

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Again, the wisdom of the Evernote development crew has me wondering.  Here's the reply to my support request on this issue:

 

 

Quote

Hi Mandy,

Thank you for contacting Evernote Business Support. My name is Johanna and I am happy to assist you today.

We recently changed the location of the published notebooks.

You can access the published notebooks of your Evernote Business account as follows:

Mac

  1. Open your notebook list by double clicking on the notebook symbol in your side list on the left.
  2. Locate the skyscraper symbol in the upper right hand corner, with your company's name.
  3. Find the notebooks you would like to join to and click + Add to your list.

https://evernotesupport.zendesk.com/attachments/token/YdHXdi6mLuyZDyI9SHLHtVK62/?name=Screen_Shot_2018-02-16_at_9_36_31_AM.png

Windows

  1. Click on the magnifying glass, next to the notebook symbol in your side list on the left.
  2. Click on See all "Name of your company" notebooks
  3. Find the notebooks you would like to join to and click + Add to your list.

https://evernotesupport.zendesk.com/attachments/token/qexGnCSAeKQEcjHq8VBcwvhjo/?name=Screen_Shot_2018-02-16_at_9_49_15_AM.png

Please let me know if there is anything else I can do for you.

Have a wonderful day.

Thank you,

Johanna

Evernote Business Support Specialist

See all Evernote Corporation notebooks?  Not really a good clue, but then, they call their apps "clients" and don't listen to paying customers when making changes. 

I'm getting tired of how much time Evernote the app is taking from my productivity.  Sorry, I guess I mention that A LOT,

-Fab Mandy, Fabulous Filing Friends, Falkland British Columbia CANADA

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And another thing they didn't mention when forcing Spaced Evernote for Business down our throats: 

The Company directory and published notebooks thing - all the fan fare and pomp when it arrived - well, no one mentioned AT ALL that they were taking that away, or DEPRECIATING the Evernote Business Home.  See below: 

 

Johanna (Evernote Help and Learning)

Mar 15, 06:19 PDT

Hi Mandy,

Thank you for your response.

We depreciated the Business Home, so you will only be able to access the published notebooks. The section with people and activity has been removed, because we found that most of our users did not access those section frequently.

 

Hello?  I sure didn't get the memo when Evernote Business asked  before THIS depreciation.  Now my client has to figure out how much they are willing to pay to have all that lost information re-entered, and in what application.   Even if we had known before they trashed this very important tool we could have copied it into something else.  Now it's just POOF! gone. 

What if they just DECIDE to give all users view, edit and invite rights, and tell us after they have changed it?  How will this affect your business use of Evernote?  

-Fab Mandy, Fabulous Filing Friends, Falkland British Columbia CANADA

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