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Ksue

Search Function Not working

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Hi, I'm using Evernote 7.0 on a mac OS High Sierra 10.13.3. Problem: the search function has stopped working.  It wasn't working on the previous version either. The word recognition will only pull from the most recent notes, rather then searching all my notebooks.  This causes me to have to search for my data manually.  Is there a way to fix this?  I have evernote basic account and they do provide customer support for technical issues.

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On 2/21/2018 at 10:47 AM, Ksue said:

Problem: the search function has stopped working.

I've seen two issues causing a search problem

#1   Incomplete database copy
       To trigger a full re-sync; Hold the Shift and Option keys on your keyboard and click the sync wheel5a8ddd49d711c_ScreenShot2018-02-21at12_56_38.png.72efc34eb7d8a91de92ff83f0b7a9a51.png

#2   Incomplet searc index
       To trigger a full index rebuild; Option-Key Help > Troubleshooting > Recreate

>>I have evernote basic account and they do provide customer support for technical issues.

Support is available for all accounts at
Twitter @evernotehelps 

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I have the same issue of the search function not working in Evernote with a basic account.  I'm running Sierra 10.12.6 and Evernote 7.0.3.  I tried what DTLow suggested. The first one (incomplete database) didn't fix the issue, but #2 Recreating Full Text Search Index seems to be doing the trick. Thanks!

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Thank you for these tips DTLow. I've been having problems seeing all my documents on Evernote on my Mac and the searching was horrific. I often had to search on my iPhone to find a document. I triggered a full re-sync as you suggested. It didn't appear to make any changes but then I triggered a full index rebuild. That did the trick. I can now see ALL of my notes, over 10,000. I have no idea why they weren't showing up but these steps or at least the second one fixed it for me on my Mac. I appreciate your help.

Does anyone know how you can tell if the search rebuild is still processing? I can see my notes but the search is still not working completely. I went to a note from 2011 and copied text directly from it and put it in the search bar and it still did NOT show up in the search results. 

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I have the same problem. Tech advised to sign out of all my devices and sign in again. It does not help. Everything has also slowed down to such an extent it takes 15 minutes to find a note. 

Keeps telling me I have no such note, cannot find tags either in a hurry. 

Evernote has become useless to me. 

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Still no answer to this question? Search not working on evernote for mac.

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On 2/21/2018 at 8:59 PM, DTLow said:

I've seen two issues causing a search problem

#1   Incomplete database copy
       To trigger a full re-sync; Hold the Shift and Option keys on your keyboard and click the sync wheel5a8ddd49d711c_ScreenShot2018-02-21at12_56_38.png.72efc34eb7d8a91de92ff83f0b7a9a51.png

#2   Incomplet searc index
       To trigger a full index rebuild; Option-Key Help > Troubleshooting > Recreate

>>I have evernote basic account and they do provide customer support for technical issues.

Support is available fo all accounts at
Twitter @evernotehelps 

#2 has restored the results, thanks

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