Richinthailand 0 Posted February 9, 2018 Share Posted February 9, 2018 I have the free version of Evernote and dont use it on a daily basis but I have just logged in and some of my notes with images no longer show the image instead it shows an icon of a broken image. Please tell me how this is possible and how to retrieve them. Thanks Link to comment
Level 5* DTLow 5,736 Posted February 9, 2018 Level 5* Share Posted February 9, 2018 15 hours ago, Richinthailand said: how to retrieve them I don't know the cause of your lost images. My solution to retrieving lost data is to restore from backups I have personal backups and Evernote has a Note History backup Access to the Note History data is a paid feature, but you can subscribe for a single month Link to comment
Level 5* jefito 5,589 Posted February 9, 2018 Level 5* Share Posted February 9, 2018 Is this the Windows, Mac, Android, iOS, or web applciation? Link to comment
Richinthailand 0 Posted February 12, 2018 Author Share Posted February 12, 2018 On 10/02/2018 at 12:08 AM, DTLow said: I don't know the cause of your lost images. My solution to retrieving lost data is to restore from backups I have personal backups and Evernote has a Note History backup Access to the Note History data is a paid feature, but you can subscribe for a single month On 10/02/2018 at 5:07 AM, jefito said: Is this the Windows, Mac, Android, iOS, or web applciation? Thanks for the responses. The worrying problem is the fact that Evernote has somehow lost my pictures that I only added to Evernote so I didn't lose them. how can I find out what the broken icon means It is happening on the web version and if I login on my android phone. Link to comment
Level 5* DTLow 5,736 Posted February 12, 2018 Level 5* Share Posted February 12, 2018 21 minutes ago, Richinthailand said: The worrying problem is the fact that Evernote has somehow lost my pictures that I only added to Evernote so I didn't lose them. how can I find out what the broken icon means You might ask Evernote support All accounts Twitter @evernotehelps Paid Accounts Contact Evernote Support Please report back what you find out Link to comment
Richinthailand 0 Posted February 12, 2018 Author Share Posted February 12, 2018 18 minutes ago, DTLow said: You might ask Evernote support All accounts Twitter @evernotehelps Paid Accounts Contact Evernote Support Thanks I will send them a message. Link to comment
Level 5* CalS 5,280 Posted February 12, 2018 Level 5* Share Posted February 12, 2018 17 hours ago, Richinthailand said: The worrying problem is the fact that Evernote has somehow lost my pictures that I only added to Evernote so I didn't lose them. how can I find out what the broken icon means If you are using a desktop version of EN, you can try right clicking in the note and select Save Attachments. Link to comment
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