orlan.mongush 0 Posted January 31, 2018 Share Posted January 31, 2018 Hello! How can I contact support? I can not send a request to the support team. There is no "send request" button, it sends to the help service. The note was lost on January 28, 2018, when I worked in the WEB-application. In the DESKTOP version also disappeared. The note is encrypted. Is it possible to return the notes to the state on January 28, 2018 at 8:00 AM GMT? Link to comment
Level 5* DTLow 5,734 Posted February 1, 2018 Level 5* Share Posted February 1, 2018 On 2018-01-30 at 6:51 PM, orlan.mongush said: How can I contact support? All Accounts Twitter @evernotehelps Paying Accounts Contact Evernote Support Link to comment
KatD59 1 Posted February 1, 2018 Share Posted February 1, 2018 I too have lost a note using the web version, and can't recover. There is no way to see inside the trash bin. Apparently if it was deleted, it is gone, and can't be recovered? You would think it would stay there for some amount of time? Link to comment
mlm627 1 Posted February 4, 2018 Share Posted February 4, 2018 I just had this same issue. Two of my notes were lost. In one case, the title is still there, but the contents are from an entirely separate note. I checked my trash folder, and the notes are not i there. One of the notes I lost was one I use and update very often, so it's very frustrating. I too cannot find a way to contact customer support. If anyone knows a way to fix this, please let me know. Link to comment
cameronarial 0 Posted February 6, 2018 Share Posted February 6, 2018 I had the same issue and have spent hours trying to find a way to contact Evernote. Is there anyone who can help me. Link to comment
mlm627 1 Posted February 9, 2018 Share Posted February 9, 2018 Hey cameronarial, I tweeted them at @evernotehelps and they helped me fix it! Link to comment
Devaraju 1 Posted February 16, 2018 Share Posted February 16, 2018 Same issue happened to me. I lost two of my notes Link to comment
JanisV 0 Posted February 19, 2018 Share Posted February 19, 2018 What happent?! I lost two my notes today!!! Link to comment
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