oded 42 Posted January 15, 2018 Share Posted January 15, 2018 I have a new Lenovo Tab 4 running Android 7.1.1. I try to open a Word attachment from one of my notes. Evernote asks me if I want to view or edit the attachment. When I click View the document opens and everything runs flawlessly. However when I ckick Edit I get the error message " No application found to open this attachment." How come? Editing Word attachments is very important for me... Can anyone help me please? Thank you! Oded. Link to comment
Level 5* DTLow 5,736 Posted January 15, 2018 Level 5* Share Posted January 15, 2018 10 minutes ago, oded said: I have a new Lenovo Tab 4 running Android 7.1.1. I try to open a Word attachment from one of my notes. Evernote asks me if I want to view or edit the attachment. When I click View the document opens and everything runs flawlessly. However when I ckick Edit I get the error message " No application found to open this attachment." How come? Just to be clear, do you have an app installed to edit Word Documents? >>Editing Word attachments is very important for me... Then you need to install an app that edits Word documents Evernote allows you to attach files to a note; any format. This does not mean Evernote can edit files of any format Link to comment
oded 42 Posted January 16, 2018 Author Share Posted January 16, 2018 17 hours ago, DTLow said: Just to be clear, do you have an app installed to edit Word Documents? >>Editing Word attachments is very important for me... Then you need to install an app that edits Word documents Evernote allows you to attach files to a note; any format. This does not mean Evernote can edit files of any format Of course I have WORD installed! I have no problems opening and editing other WORD documents. Please note that the error message doesn't say anything about editing the document. It says " No application found to open this attachment." But like I've said this document is opened flawlessly when I say I just want to view it... Thank you! Best regards, Oded. Link to comment
Level 5* DTLow 5,736 Posted January 16, 2018 Level 5* Share Posted January 16, 2018 47 minutes ago, oded said: Of course I have WORD installed! I have no problems opening and editing other WORD documents. Please note that the error message doesn't say anything about editing the document. It says " No application found to open this attachment." But like I've said this document is opened flawlessly when I say I just want to view it... Then definitely the message is in error. Sorry, I'm not an Android user and I can't troubleshoot it On my Mac and iPad the viewer is a diffent process than editing There are viewers for various formats and we don't need the native app installed Link to comment
oded 42 Posted January 16, 2018 Author Share Posted January 16, 2018 4 hours ago, DTLow said: Then definitely the message is in error. Sorry, I'm not an Android user and I can't troubleshoot it On my Mac and iPad the viewer is a diffent process than editing There are viewers for various formats and we don't need the native app installed Thank you DTLow I hope some Android user will help... Link to comment
Level 5 Dave-in-Decatur 3,956 Posted January 17, 2018 Level 5 Share Posted January 17, 2018 I haven't had this problem myself, but I've seen it mentioned here before. I believe the solution may be to uninstall the Evernote app (making arrangements for any offline notes first!!) and then reinstall it. Be sure to sync before you uninstall! Somehow the app may have "forgotten" about the editing app. Apart from offline notes, Evernote stores essentially nothing on your phone, and downloads notes as needed, so you shouldn't lose anything. But if you have offline notes, you might want to change them to regular synced status before doing a sync and uninstalling/reinstalling, then back to offline after the reinstall and new sync. Link to comment
oded 42 Posted January 17, 2018 Author Share Posted January 17, 2018 56 minutes ago, Dave-in-Decatur said: I haven't had this problem myself, but I've seen it mentioned here before. I believe the solution may be to uninstall the Evernote app (making arrangements for any offline notes first!!) and then reinstall it. Be sure to sync before you uninstall! Somehow the app may have "forgotten" about the editing app. Apart from offline notes, Evernote stores essentially nothing on your phone, and downloads notes as needed, so you shouldn't lose anything. But if you have offline notes, you might want to change them to regular synced status before doing a sync and uninstalling/reinstalling, then back to offline after the reinstall and new sync. I've uninstalled and reinstalled Evernote. It didn't help I get the same error... Thanks anyway, Dave. Link to comment
Level 5 Dave-in-Decatur 3,956 Posted January 17, 2018 Level 5 Share Posted January 17, 2018 I'm sorry that didn't work. Trying to think creatively, another approach might be to go into the phone's Default Application settings, finding the app that you've set to edit Word documents, and clear its defaults. Perhaps that would let Evernote allow you to select it again for this purpose (and of course you'd have to do the same in other apps again as well). Link to comment
oded 42 Posted January 20, 2018 Author Share Posted January 20, 2018 On 1/17/2018 at 9:48 PM, Dave-in-Decatur said: I'm sorry that didn't work. Trying to think creatively, another approach might be to go into the phone's Default Application settings, finding the app that you've set to edit Word documents, and clear its defaults. Perhaps that would let Evernote allow you to select it again for this purpose (and of course you'd have to do the same in other apps again as well). Thank you Dave Link to comment
Level 5 Dave-in-Decatur 3,956 Posted January 29, 2018 Level 5 Share Posted January 29, 2018 Great, I'm glad it helped! Link to comment
oded 42 Posted January 30, 2018 Author Share Posted January 30, 2018 I didn't say it helped I just said a "Thank you" In fact I wrote support and they are now trying to figure out what the problem is... Thanks again Dave Oded. Link to comment
Level 5 Dave-in-Decatur 3,956 Posted January 30, 2018 Level 5 Share Posted January 30, 2018 My mistake for assuming! Sorry. I hope they get it sorted out for you. Link to comment
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