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I'm trying to use Evernote at work. I work with two ladies. Lady one receives my work chat notes but she can't reply. Lady two neither receives nor can she reply (or even send a new one to me). What criteria do they have to meet before they can send work chat messages? They both use Gmail. This is on Evernote Web.

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Hi.  Are their accounts new?  It takes a few days (maybe longer over the holidays) for new accounts to get full access to all features.

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