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website / credit card Stop auto-renew payment

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Hi Support Team,

I would like to ask if there are any ways to stop the auto-renewal of my company's old staff account. One of the previous staff has used company's credit card to pay for the premium upgrade and enabled auto-renewal, and now the staff has quit already and I do not have the access to that staff's Evernote account. So in this case, how can I stop the staff from using my company's credit for auto-renewal? Can Evernote team remove that credit card payment method from that account if I can provide the account email and credit card info?

Thanks a lot!


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