Jump to content
Idahobob

app will not update

Recommended Posts

My app icon has disappeared from my iphone and the appl will not update.  Since the icon is missing I can't remove/delete  the app and download a new one.  When I try to download from the app store, there is no option to "get" the app.

Any ideas?  Thanks!

Share this post


Link to post

Have you tried rebooting your iPhone? I've see that clear up weird icon issues on failed installs

Share this post


Link to post
2 hours ago, EdH said:

Have you tried rebooting your iPhone? I've see that clear up weird icon issues on failed installs

Yep.  No joy.  Phone continues to try to update Evernote.  I can't even figure out how to stop that!  Thanks!

Share this post


Link to post
2 hours ago, DTLow said:

Does Search locate the app?

You might try restarting your device

"Search" finds different Evernotes but not my app.  I have restarted and that didn't help.  Thanks!

 

2 hours ago, DTLow said:

 

 

 

 

 

 

 

Share this post


Link to post

I have tried several times online to find out how to contact Evernote support.  It seems to be impossible!  The prompts ask me to send in a "ticket" but I cannot determine how to do that!  Can anybody help me break the code while I search for a replacement app?  I am almost ready to abandon Evernote!

Thanks!

Share this post


Link to post
26 minutes ago, Idahobob said:

I have tried several times online to find out how to contact Evernote support.  It seems to be impossible!

All Accounts   Twitter @evernotehelps     
Paying accounts can create a support ticket at  Contact Evernote Support  

Share this post


Link to post
25 minutes ago, DTLow said:

All Accounts   Twitter @evernotehelps     
Paying accounts can create a support ticket at  Contact Evernote Support  

Thanks.  I am not a paying account so I guess I get no support. 

25 minutes ago, DTLow said:

All Accounts   Twitter @evernotehelps     
Paying accounts can create a support ticket at  Contact Evernote Support  

 

Share this post


Link to post
On 2017-11-23 at 8:45 AM, Idahobob said:

I am not a paying account so I guess I get no support.

Did you read the line      All Accounts   Twitter @evernotehelps    

Also, these forums you're posting in are set up by Evernote to support users

Share this post


Link to post

Thanks DTLow,

 

Yes, I saw the reference to Twitter but unlike the rest of the world, I don't Twit.  But, after about a week of continously downloading (that I could not stop), the app updated and is now working correctly.  Maybe I can get a grandkid to teach me to Twit.

Cheers!

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...