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ENUser12

Missing large periods of notes after crash (EN Mac)

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Recently my computer crashed and I lost the last three year's worth of notes in Evernote Mac. Older notes were unaffected, and any new notes I create or old notes I sync work fine too. Fortunately, all of my notes still appear in Evernote for web browser and on my other devices. This leads me to believe the local database on my Mac has been corrupted and needs to be rebuilt from the online copy. I have tried the following to no effect:

  1. Syncing repeatedly
  2. Restarting Evernote
  3. Updating Evernote
  4. Restarting my computer

Presumably Evernote still refers to the same corrupted database. I have read several descriptions for how to do a complete uninstall/reinstall of both Evernote and the database, however this seems overkill and involves some complicated steps that I am not totally comfortable with. Is there any way to force Evernote to rebuild its database from the online version?

Evernote_455673_2017-11-08_edit.txt

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On 2017-11-11 at 10:36 AM, ENUser12 said:

 This leads me to believe the local database on my Mac has been corrupted and needs to be rebuilt from the online copy.

You can force a resync by

Hold the Shift and Option keys on your keyboard and click the sync icon

If this doesn't work, you can force a reload by deleting the database

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Hi DTLow,

I used your first trick (Shift and Option keys while clicking on the sync icon) and it worked perfectly. All my notes are now back on the Mac.

Very grateful for your help!

 

 

 

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13 hours ago, DTLow said:

You can force a resync by

Hold the Shift and Option keys on your keyboard and click the sync icon

Worked like a charm for me too, thanks DTLow!

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