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BlackSnow

Scanable Not Saving Contact Data

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A few weeks back my scanable app, running on an IPhone7+ on IOS 11.0.3 decided to stop saving contact details to my iphone when requested.  It will scan a card, pull in the Linked-In data and then try and save contact, but not complete the process.  No amount of uninstalling and reinstalling the app appears to correct this.  The app has the relevant permissions and worked fine for several years.  However now Save Contact gets pressed and nothing ever gets saved, largely defeating the purpose of scanning.   Has anyone had this happen and any ideas on how to fix this?  I'm not seeing other people reporting it, which is concerning!  Thanks. 

-Scott

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Have the same after upgrading to iOS 11.1.    I can stoe it into evernote but not into my contacts.  It worked before perfectly. Any ideas ? 

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Yes, in my case it was because my Iphone had been accidentally set to saving contacts to Outlook instead of to Icloud after I had installed the Outlook Iphone app.  Once I put the default contact location back to Icloud then Scanable started saving again normally.  There was some inability to save to the Outlook contact list from the Scanable app.  This or something similar may be your issue.  Thanks.   

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I just downloaded Scannable, primarily to scan business cards and save them to my contacts. The scan and OCR works pretty well, but when I click on the card, then click on "Save Contact", it typically doesn't work. I have to tap multiple times for it to work, if it ever works at all. I even have trouble clicking on the X in the upper left corner to exit the scanned data. I am using an iPad mini4 with iOS 11.2.5. 

I am using Scannable to scan cards to update my contacts, so I can bring them into Cloze for Contact Management. To bad I can't find a decently priced system to do everything in one package.

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I have the same issue as JayShil. Any updates?

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Same issue here. Quite frustrating... Would Evernote please help?

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Same here. I looked at a tutorial and when scanning a business card, the contact is supposed to come automatically. But mine reads 'scannable document', not the name of the contact. Evernote, hello?

Warmest, Lotta

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They should reduce the price and give partial refunds to people..
This is absurd.

1. scanning business cards does not work properly in Evernote ios. The name disappears on save.. but it searchable... That makes 0% sense to people with a brain.
2. notes should be titles the names and business name of the card...or whatever the person wants to use.  For $8 a month, you guys really need to step up your game ALOT.
I feel this app should be $2 a month in current state for the $8/month plan... due to the gaping bugs up to and including the bug that FORCED  me to open the database file in special tools to extract the data that would not render rpoperly due to backend code cleanup that is horrendous at its' purpose!

..honestly, I'm rather appauled that this company feels they are "proper". Too many issues.. and major SIMPLE features, broken.. for years!!!!
 

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Hello

 

same problème for me, Not being able to save contacts on iOS agenda. 

It worked before!

 

Evernote please answer, your solutions are great, please correct this annoying bug!

 

fred

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Same problem here, solved by changing my default contact from Office365 to Google Apps (I have 2 different account).

:-((

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Any solutions working for Office365 ? (The problem relates linked info and Office365 contact structure)

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Hi again! I have the same issue. I am now using EN premium and I realized that with this membership, EN offers a business scanning function that does exactly this. Sorry if this does not help those who do not have a premium account. But I just saw that you can get this function for free for a year if you link your LinkedIn account and EV - https://help.evernote.com/hc/en-us/articles/209005777

This function, scanning and then picking up LinkedIn information automatically is fantastic. 

Cheers, Lotta

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