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    • gbarry

      Reach out to Evernote support on Twitter @EvernoteHelps   09/20/2016

      We've been leveling up our support across all channels. If you're active on Twitter, try your hand with our @evernotehelps feed. It's helmed by a crack team out of Austin, TX who are here to answer your questions. They're generally active from 7am-4pm CST.  https://twitter.com/evernotehelps  

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I received a note from another user thorugh work chat and now I cannot erase it. I even changed the settings so no one else can see the note, including the person who shared the note with me. If I cannot erase it because the note belongs to someone else, at least I want to not see it any more. The delete opcion is blocked. How can I take out this note from my list of notes. I can hide it, but really I want to delete.

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Try restarting Evernote,  and restarting your device;  sometimes changes don't take effect until caches and temporary memory get cleared out.

You might want to check out FAQ for Work Chat too...

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