Jump to content
ancil

Damaged Evernote File on Mac

Recommended Posts

Greetings,  I have a Mac, updated software and all. When I tried to open Evernote I get an alert that the file is damaged and I need to delete and re download from Mac Store. Before I do that I can't remember if I have local files or not.  Is the process as easy as taking the old evernote out of application folder and redownloading?  Will old/local notes still be on the computer?

Thank you

 

59cbb336dd3d9_ScreenShot2017-09-27at09_16_20.png.47ce2b58edad4b3d8bbaa612f882e8fe.png

Share this post


Link to post

Reinstalling the app will not impact the database

However, anyone with Local Notebooks should have backups in place.  This data is not backed up or protected by Evernote

  • Thanks 1

Share this post


Link to post

Ok thanks but where are the notes?  I do use time machine for back up but do not know where the normal evernote would store the local files.

Share this post


Link to post
1 hour ago, ancil said:

Ok thanks but where are the notes?  I do use time machine for back up but do not know where the normal evernote would store the local files.

If you're interested in the database folder location
59cbca437b1ba_ScreenShot2017-09-27at08_30_58.png.60b33f5e7d913fc3b9728ce2cccf89cf.png

Option Help > Troubleshooting > Open Database Folder

No special location for Local Notebooks; the notes are just part of the database

>>I do use time machine for back up but do not know where the normal evernote would store the local files.

I wouldn't rely on a TM backup.  
Do a separate export 
for each notebook

  • Thanks 1

Share this post


Link to post

Hmmm  I was able to redownload the app from MacStore, I did find old local notes however your screen looks different than mine.  I do not have that Troubleshooting screen.  Is there a reason for that? My screen grab below.  I do back up individual local thru export but wasn't sure how long ago.

 

Thank you for the help!

 

59cbd3a692b42_ScreenShot2017-09-27at11_34_21.png.eaae7a38470ba0b0482f3c306962444a.png

Share this post


Link to post
1 minute ago, ancil said:

your screen looks different than mine.  I do not have that Troubleshooting screen.

Hold down the option key when clicking Help

  • Thanks 1

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...