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Won't stop syncing on iMac

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Nothing has changed on this computer - no updates, no new software, nothing....but Evernote will not stop syncing!  I am using El Capitan, 10.11.6, Evernote 6.12.2 - and of course can't update THAT because it is eternally syncing.  Emailed support but have heard nothing.  I'm a premium member.

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Hi.  No reason that I know of for Evernote to coninually sync - if you have no local notebooks,  you could restart your system and see whether that solves the issue - at least to the point of allowing you to uninstall / reinstall.  If you do have local notebooks a restart might still be possible if you have a system backup,  or a specific backup of your Evernote notes to fall back on in case there is some problem.  Worst case - your database will be rebuilt from the server after you reinstall,  and you can add ocal notebooks from the backup.

AFAIK it's not possible to email Support,  but as a paying customer you can reach out to them directly on https://help.evernote.com/hc/requests/new or anyone can reach them on Twitter https://twitter.com/evernotehelps 

You'll get an immediate ticket number as a reference,  and human contact in a business day or so.  There's also a chat option if your timezones align.

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