Connectivity problem in Evernote app for window 7

[NK Saini 0]

Hello Evernote users, I am facing problem when logging in Evernote app for window 7 (64 bit) installed on Vaio. An error message is being displayed as can not connect to server. However, I am able to use my account on web portal (https://www.evernote.com) without any difficulty.  Kindly suggest your ideas to overcome this issue.

[gazumped 11,652]

Hi.  I assume your PC can otherwise connect to web pages.  Are you trying to connect from home,  or from work? 

If from work,  this may help.. How to connect to Evernote through a firewall or proxy server

[Dave-in-Decatur 3,938]

Another possibility might be that the specialized VAIO version of Evernote is not being recognized for some reason. You could go to https://www.evernote.com/ and click the Download link in the upper right. That will download the standard Windows Evernote program.

[NK Saini 0]

Sir, I am trying to access it from work (WLAN proxy server). The proxy setting for accessing internet is displayed in the attached file. I am beginner on Evernote (latest version 6.6.4. 5512 installed). Please go through attached files and suggest some changes in order to access Evernote.

[gazumped 11,652]

Hi again.  This is a (mainly) user-supported forum for issues with Evernote software.  If you need help to get through your company firewall I'd suggest you get some local assistance.  The link I sent earlier is as much as I know about this! 

Looking at the specialised Sony version of the software you appear to have,  some parts of that may be rather old - according to this link it was first issued in 2010 http://www.technologytell.com/gadgets/53535/sony-vaio-computers-will-come-bundled-with-evernote-software/

If you've now upgraded to the latest general release (6.6.4) it may be worthwhile completely uninstalling and reinstalling the current Evernote to ensure that older parts of the software have been replaced.  The link mentions 'special Sony features' though - if you use any of these,  you may lose them with a reinstall;  I'd recommend you contact Support to confirm the safest way to proceed.  You can contact them directly if you're a paying customer on https://help.evernote.com/hc/requests/new or tweet them if not via https://twitter.com/evernotehelps

Sorry not to be more help.

 

 

[gazumped 11,652]

I reported the post above - "Acer support" is https://www.acer.com/ac/en/US/content/home  and I don't know of any reason they'd want to help Evernote / Windows users.  If I'm too suspicious I apologise - but who exactly are you?