BCB 1 Posted August 21, 2017 Share Posted August 21, 2017 Evernote froze on my Mac and wouldn't update. I shut down the computer and restarted twice. This did not fix the problem. Then I uninstalled and then tried to reinstall Evernote from the Evernote website. Now, when I try to start Evernote, it states "Version too old - Your local Evernote data is being managed by a newer version of Evernote. Please use the latest version". I then have to hit OK, and cannot update the evernote. Link to comment
BCB 1 Posted August 21, 2017 Author Share Posted August 21, 2017 I have figured out how to download and install the most recent version of Evernote. However, I cannot get the program to close down when I am done using it. I hit - check for updates, and the program froze. Now, I cannot sync new content that I added to Evernote using a different device onto the Mac because it appears to be frozen. The uploads using the other device are fine, because I cannot see them on the web version of Evernote, and on my phone. So there must be a problem with the current Evernote Mac beta. Link to comment
Level 5* DTLow 5,736 Posted August 21, 2017 Level 5* Share Posted August 21, 2017 36 minutes ago, BCB said: Now, when I try to start Evernote, it states "Version too old - Your local Evernote data is being managed by a newer version of Evernote. Please use the latest version". I then have to hit OK, and cannot update the evernote. You have to do a complete uninstall. Otherwise you have the app at one version and the database at another version The app AppCleaner is recommended; or you can manually delete the database folder Tne database will be rebuilt from the servers. Warning, the rebuild does not include Local Notebooks or unsync’d notes Link to comment
BCB 1 Posted August 21, 2017 Author Share Posted August 21, 2017 Thanks. How do I get the Evernote to close? I can't force it to close when I'm done. Thanks. Link to comment
Level 5* DTLow 5,736 Posted August 21, 2017 Level 5* Share Posted August 21, 2017 3 minutes ago, BCB said: Thanks. How do I get the Evernote to close? I can't force it to close when I'm done. Thanks. Force Quit Shut down the Mac Cut the power Link to comment
BCB 1 Posted August 21, 2017 Author Share Posted August 21, 2017 Thanks - it refuses to force quit. Therefore I have to push the power button for 5 seconds to get the Mac to shutdown. Link to comment
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