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Notes won't pull up


huberhouse1886

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2 minutes ago, huberhouse1886 said:

I have the basic evernote and use it on my tablet and on the desktop.

So three environments when you include the web platform (www.evernote.com)
Usually, failing all else, I can view my notes on the web platform

It would help if you ientify your platform and post a screenshot of the error

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UPDATE INFO:  I can access all the notes via my tablet and the web. I prefer using the desktop over the web for ease of accessibility and I feel it is more user friendly. 

 Here is a picture of my main screen on my desktop.  Notice the apparent download symbol by the Main Filing Cabinet.  However, I cannot search or pull up any note in any notebook nor any notes in the trash bin.  HH1886

 

temp trouble shoot evernote.jpg

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  • Level 5*
11 minutes ago, huberhouse1886 said:

UPDATE INFO:  I can access all the notes via my tablet and the web. I prefer using the desktop over the web for ease of accessibility and I feel it is more user friendly. 

 Here is a picture of my main screen on my desktop.  Notice the apparent download symbol by the Main Filing Cabinet.  However, I cannot search or pull up any note in any notebook nor any notes in the trash bin.  HH1886

My understanding is 598dcf82876b9_ScreenShot2017-08-11at08_38_04.png.384a32cc8917028f853013ab154de84d.png identifies your default notebook (Windows)

I don't spend a lot of time troubleshooting my devices.  My process is

  1. Reboot the device.  This solves many problems
  2. Delete and reinstall the app
  3. Delete the database and Evernote rebuilds it from the servers
    Warning: The rebuild does not include Local Notebooks, or unsync'd notes
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5 minutes ago, DTLow said:

My understanding is 598dcf82876b9_ScreenShot2017-08-11at08_38_04.png.384a32cc8917028f853013ab154de84d.png identifies your default notebook (Windows)

I don't spend a lot of time troubleshooting my devices.  My process is

  1. Reboot the device.  This solves many problems
  2. Delete and reinstall the app
  3. Delete the database and Evernote rebuilds it from the servers
    Warning: The rebuild does not include Local Notebooks, or unsync'd notes

I have rebooted my computer multiple times, so I guess my next step is to un install and re install.  Thank you. 

 

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