huberhouse1886 0 Posted August 10, 2017 Share Posted August 10, 2017 When home, I mostly use #EverNote on my desktop, sometimes it will not pull up my notes. Right now my #MainNoteBook, which has 55 notes in it, has a funny symbol beside it...maybe a download symbol??? And no notes are accessible. On the positive side, I can create new notes. I just cannot search notes. What is going on? Link to comment
huberhouse1886 0 Posted August 11, 2017 Author Share Posted August 11, 2017 Any one have any suggestions. I have the basic evernote and use it on my tablet and on the desktop. Link to comment
Level 5* DTLow 5,735 Posted August 11, 2017 Level 5* Share Posted August 11, 2017 2 minutes ago, huberhouse1886 said: I have the basic evernote and use it on my tablet and on the desktop. So three environments when you include the web platform (www.evernote.com) Usually, failing all else, I can view my notes on the web platform It would help if you ientify your platform and post a screenshot of the error Link to comment
huberhouse1886 0 Posted August 11, 2017 Author Share Posted August 11, 2017 Thanks DT I will check the web and see if I can access and search the notes there. Link to comment
huberhouse1886 0 Posted August 11, 2017 Author Share Posted August 11, 2017 UPDATE INFO: I can access all the notes via my tablet and the web. I prefer using the desktop over the web for ease of accessibility and I feel it is more user friendly. Here is a picture of my main screen on my desktop. Notice the apparent download symbol by the Main Filing Cabinet. However, I cannot search or pull up any note in any notebook nor any notes in the trash bin. HH1886 Link to comment
Level 5* DTLow 5,735 Posted August 11, 2017 Level 5* Share Posted August 11, 2017 11 minutes ago, huberhouse1886 said: UPDATE INFO: I can access all the notes via my tablet and the web. I prefer using the desktop over the web for ease of accessibility and I feel it is more user friendly. Here is a picture of my main screen on my desktop. Notice the apparent download symbol by the Main Filing Cabinet. However, I cannot search or pull up any note in any notebook nor any notes in the trash bin. HH1886 My understanding is identifies your default notebook (Windows) I don't spend a lot of time troubleshooting my devices. My process is Reboot the device. This solves many problems Delete and reinstall the app Delete the database and Evernote rebuilds it from the servers Warning: The rebuild does not include Local Notebooks, or unsync'd notes Link to comment
huberhouse1886 0 Posted August 11, 2017 Author Share Posted August 11, 2017 5 minutes ago, DTLow said: My understanding is identifies your default notebook (Windows) I don't spend a lot of time troubleshooting my devices. My process is Reboot the device. This solves many problems Delete and reinstall the app Delete the database and Evernote rebuilds it from the servers Warning: The rebuild does not include Local Notebooks, or unsync'd notes I have rebooted my computer multiple times, so I guess my next step is to un install and re install. Thank you. Link to comment
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