Trevanian2 0 Posted July 29, 2017 Share Posted July 29, 2017 Mods, I just posted a similar post, but for some reason I can't access to it, you can delete that one. So, I tried logging in to the new web interface, but I couldn't see my notes (years of them), and I freaked out. The windows app showed me the same thing: 9 notes out of hundreds, and just one notebook. However, the notes are still there in the old web version. How can be this fixed? Link to comment
Level 5* DTLow 5,736 Posted July 29, 2017 Level 5* Share Posted July 29, 2017 It sounds like you set up a new account and created the 9 notes New accounts are restricted to the new Web UI and start with a default "First Notebook" Sign back in with the correct userid/password and you should see your old notes Link to comment
Trevanian2 0 Posted July 29, 2017 Author Share Posted July 29, 2017 No, it is not a new account. Like I mention in this post, I can see the notes when logged in the old web version, but not in the new one nor the windows app. Link to comment
Level 5* DTLow 5,736 Posted July 29, 2017 Level 5* Share Posted July 29, 2017 9 minutes ago, Trevanian2 said: Like I mention in this post, I can see the notes when logged in the old web version, but not in the new one nor the windows app And you're using the same userid/password each time you log in? Link to comment
Level 5* DTLow 5,736 Posted July 29, 2017 Level 5* Share Posted July 29, 2017 14 minutes ago, Trevanian2 said: I can see the notes when logged in the old web version, but not in the new one nor the windows app. Do you see the First Notebook and 9 notes on all platforms? Link to comment
Trevanian2 0 Posted July 29, 2017 Author Share Posted July 29, 2017 Ok, this is embarrasing, I double checked, and the issue is that I subscribed using a gmail account, and sometimes I use name.lastname@gmail.com and sometimes namelastname@gmail.com (without the dot). Seems at some point I created one without the dot, and have the same password, and was logging in with that one instead with the right one (with the dot). Thanks DTLow for bring this to my attention. Link to comment
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