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    • gbarry

      Reach out to Evernote support on Twitter @EvernoteHelps   09/20/2016

      We've been leveling up our support across all channels. If you're active on Twitter, try your hand with our @evernotehelps feed. It's helmed by a crack team out of Austin, TX who are here to answer your questions. They're generally active from 7am-4pm CST.  https://twitter.com/evernotehelps  

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I am getting error message below when I try to sync.  Facebook social media has not been helpful directing me here or even to your live chat but directing me to email which I believe I did.  Been about 1-2 weeks now ongoing.  Premium member.  I can't tell now notes or NOTEBOOKS didn't sync or even if any are syncing with this message.

"To resolve this error, you can export any unsynced notes then delete them from your account. If problem persists, to o the help menu and select customer support."

==

I can't attach here as getting error message: You are only allowed to upload 501.76kb.

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Hi.  We're a (mainly) user-supported forum.  You can contact Support directly if you're a paying customer on https://help.evernote.com/hc/requests/new or tweet them if not via https://twitter.com/evernotehelps

We can try to help with sync errors if you can advise what device and OS you're using,  or you could check out the help pages here - How to troubleshoot syncing issues

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