Jump to content
JayJayBee

Outlook 2016 Windows Clipper not seeing Notebooks

Recommended Posts

Hi All

I have a user who is running Outlook 2017.  When she goes to save a clipping no notebooks are available in the dropdown.  She has dozens.  I have reinstalled Evernote on her computer and re-added it to Outlook.  I have other machines with identical configurations which are working correctly. 

Thanks!

Share this post


Link to post

Hi.  I'd suggest you reach out to Support directly if you're paying customers on https://help.evernote.com/hc/requests/new or tweet them if not via https://twitter.com/evernotehelps

I've had situations where the Outlook Clipper window didn't offer me any notebook options - they seem to take a while to load,  especially the first time of use in any session.  How long are you waiting for the notebooks to appear?

Share this post


Link to post

Thank you.  I am hoping our organization has some sort of relationship that will allow me to use support.  I don't think it's a timing issue - I've waited about 20 minutes after reinstalling evernote and re-adding and restarting Outlook.

 

I appreciate the help a lot.  I'm at a loss right now.

Share this post


Link to post

Hmmn.  When you have this figured out (hopefully with help from Support) please come back and let us know - I'm puzzled too!  :unsure:

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...